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reset security questions

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i dont remember having to pick any security questions when i created my account which was like 3 years ago also i dont have a rescue email thing so i dont know what to do anymore please help.

iPod touch

Posted on Mar 22, 2014 10:11 PM

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2 replies

Mar 23, 2014 12:35 AM in response to Luzc16

You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

reset security questions

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