Nunners19
Level 1 (0 points)

Q: 160gb Classic with battery that says it is only charged 50%?

Hi Guys, Ive got a 160gb Classic which is about 8 months old. I had a problem a few months ago and it wouldnt turn back on after charging. It appears to be back working perfectly however the battery says it is only charged 50%? Ive still got the years warranty, should I Take to a store to see what they say?

iPod classic

Posted on Mar 23, 2014 6:05 AM

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Nunners19

Q: 160gb Classic with battery that says it is only charged 50%?

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  • by jeremy_v,Helpful

    jeremy_v jeremy_v Mar 25, 2014 11:29 AM in response to Nunners19
    Community Specialists
    Mar 25, 2014 11:29 AM in response to Nunners19

    Hi Nunners19,

     

    Thanks for visiting Apple Support Communities.

     

    If your iPod battery is not fully charging, I recommend restarting the device first:

     

    How to reset iPod

    http://support.apple.com/kb/HT1320

     

    If the behavior continues, next restore it to factory settings:

     

    Restoring iPod to factory settings

    http://support.apple.com/kb/HT1339

     

    If your iPod still does not charge fully, it may need service. See this article for a list of available service options:

     

    iPod troubleshooting basics and service FAQ

    http://support.apple.com/kb/TS1382

     

    All the best,

     

    Jeremy

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Mar 25, 2014 5:34 PM in response to Nunners19
    Level 8 (39,278 points)
    Mac OS X
    Mar 25, 2014 5:34 PM in response to Nunners19

    Also, if you are connecting it to a laptop, make sure it is connected to its power adapter (so that it's not running on battery power).

     

    If you have not in a while, shut down (power off) the computer.  Disconnect all USB devices (you can leave standard keyboard and mouse connected if used).  Do the iPod Reset mentioned above.  Start up computer and connect iPod to a direct USB port on the computer, by itself.

     

    One more thing you can try (on the iPod) is to play the iPod unattended, until it stops playing due to low power.  Try turning it ON again and playing it.  If it plays, let it play until it stops playing again.  Repeat until it no longer turns back ON.  Then, immediately connect it to power and recharge fully.