Tdeblois

Q: I just downloaded an album and my computer won't let me listen to two of the songs????  Help

I just downloaded an album now my computer won't let me listen to two of the 15 songs????  Help

Posted on Mar 23, 2014 7:23 AM

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Q: I just downloaded an album and my computer won't let me listen to two of the songs????  Help

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  • by jeremy_v,

    jeremy_v jeremy_v Mar 25, 2014 6:32 AM in response to Tdeblois
    Community Specialists
    Mar 25, 2014 6:32 AM in response to Tdeblois

    Hi Tdeblois,

     

    Thanks for visiting Apple Support Communities.

     

    If you've purchased an album from the iTunes Store, and two songs do not play, first try deleting the song files from your computer and downloading them again using these steps:

    Before you begin


    1. Sign in with the Apple ID that you used for the original purchase.
      See which Apple ID you used to download an item.

    2. See if the content is available for redownload. Previously purchased items might not be available if they're no longer on the iTunes Store. If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.

    Download previous purchases on Mac or PC

    Make sure your Mac or PC meets these system requirements:

    • iTunes 10.3 or later
      You need iTunes 10.6 or later to download previously purchased movies and TV shows.
    • iTunes account in a country where iTunes in the Cloud is available

    iTunes Store

    1. Open iTunes and go to the iTunes Store.

    2. Click Purchased in the Quick Links section.

    3. Select the content type that you want to download (Music, Movies, TV Shows, Apps, or Books).

    4. Select Not in My Library to view purchased content that isn't on your computer.

    5. Find the item that you want to download. You can browse using the menu to the left. If you have more than 2,000 songs, you will see Recent Purchases instead of All Songs or Albums.

    6. Click the Download HT2519_11-music_download_button_001-en.png icon next to the item you want to download.
      If an item is already in your library, the Download icon won't appear.

    You can find these steps here:

     

    Download past purchases

    http://support.apple.com/kb/HT2519

     

    Best,

     

    Jeremy