1 Reply Latest reply: Mar 25, 2014 6:16 AM by sterling r
nhtrivedi Level 1 (0 points)

I have been using macbook pro from 2012 july and now it has stopped charging..the charging cord got frayed.. I saw some videos showing tha t it could be repaired.. Could it be repaired at apple service station or I would have to buy a new one.?

  • sterling r Community Specialists

    Hello nhtrivedi,

     

    It sounds like your MacBook Pro charger is fraying or damaged and you want to know what options you have. Take a look at the following information from the article named:

     

    Mac notebooks: Reducing cable strain on your MagSafe power adapter

    http://support.apple.com/kb/HT1630

    Whether your product is in or out-of-warranty, you can take your adapter (you don't need to take the computer, however please do bring the computer's serial number) to an Apple-Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary. You may be eligible for a replacement adapter free of charge. Make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation, go tohttp://www.apple.com/retail/geniusbar/ (available in some countries only).

    The article also has some great information about how to reduce strain on the cables coming from the adapter as well to help prolong the life of your charger.

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling