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Video does not play in ipad

Is there some sort of setting I need to fix to be able to watch videos posted by friends in Facebook? They are not flash videos since I am able to see them in my iPhone4 but for some reason I get the static frame with the read more button whenever I push play on the videos.

iPad Air Wi-Fi, Cellular, iOS 7.1

Posted on Mar 23, 2014 8:35 AM

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1 reply

Mar 25, 2014 2:04 PM in response to erika158

Hello Erika,


It sounds like the Facebook app on your iPhone is not playing video. I recommend following the steps in the article below for an issue like this (you can skip step to install another app from the App Store):


iOS: Troubleshooting apps purchased from the App Store

http://support.apple.com/kb/TS1702


Thank you for using Apple Support Communities.


Best,

Sheila M.

Video does not play in ipad

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