when using airplay mirroring it will drop the screen be for no apparent reason. This is a new problem ;it has been working fine.

Airplay is dropping out for no apparent reason; it has ben working fine and will reconnect for a time and then drop again.

Apple TV

Posted on Mar 23, 2014 9:20 AM

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1 reply

Mar 25, 2014 7:39 AM in response to Cate58

Hello Cate,


Thank you for the details of the issue you are experiencing with AirPlay on your Apple TV. I found a couple of resources I recommend for the issue you described.


If you are experiencing the issue when AirPlaying from from an iOS device, I recommend following the steps in the section titled "Troubleshooting performance issues with AirPlay or AirPlay Mirroring" in the following article:


iOS: Troubleshooting AirPlay and AirPlay Mirroring

http://support.apple.com/kb/ts4215


If the issue you described happens when AirPlaying from your computer to your Apple TV, I recommend the section titled "Troubleshooting performance issues" in the following article:


iTunes: Troubleshooting AirPlay and AirPlay Mirroring

http://support.apple.com/kb/ts5209


Thank you for using Apple Support Communities.


Best,

Sheila M.

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when using airplay mirroring it will drop the screen be for no apparent reason. This is a new problem ;it has been working fine.

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