HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updates
-
All replies
-
Helpful answers
-
Mar 25, 2014 7:39 AM in response to Cate58by sheila_m.,Hello Cate,
Thank you for the details of the issue you are experiencing with AirPlay on your Apple TV. I found a couple of resources I recommend for the issue you described.
If you are experiencing the issue when AirPlaying from from an iOS device, I recommend following the steps in the section titled "Troubleshooting performance issues with AirPlay or AirPlay Mirroring" in the following article:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts4215
If the issue you described happens when AirPlaying from your computer to your Apple TV, I recommend the section titled "Troubleshooting performance issues" in the following article:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/ts5209
Thank you for using Apple Support Communities.
Best,
Sheila M.
