HT203517: iCloud: Troubleshooting Documents in the Cloud

Learn about iCloud: Troubleshooting Documents in the Cloud
Al1978

Q: Keynote for icloud

Yesterday I created a keynote presentation in Keynote for iCloud. I went to access it this morning and the date on the presentation says it's from March 15 (I did start the file then). If I try to download it from the documents section it will only download the first page that was created on the 15th.

 

However, if I open the presentation I can see the full presentation I finished last night, but if I try to download it from there I get "Keynote for iCloud couldn't connect to iCloud - Make sure that you're connected, then try downloading again".

 

It's like the document will not save the changes made, yet they are there when I open the keynote.

 

This is the only version I have, so I'm afraid that if I reset the documents and settings in iCloud I will lose the entire thing.

 

I've tried this on both a Macbook and a laptop with the same result.

 

Can anyone help?

 

Thanks,

 

AB

Mac OS X (10.7.5)

Posted on Mar 23, 2014 10:23 AM