Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my Mac not install printer software?

I have just uninstalled my Epson Stylus printer in the hope that re-installing it back again may resolve some of the issues that I was experiencing. Little did I know that my Mac now requires Rosetta installed before I can re-install my printer software. I am not sure this is because I have not ever updated to any version of Mavericks, or that I have to install Rosetta regardless.


If the latter, how do I install Rosetta?


Thank you

MacBook Pro (13-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Mar 23, 2014 11:21 AM

Reply
Question marked as Best reply

Posted on Mar 23, 2014 5:19 PM

How did you obtain this information, because it appears to be wrong.


Rosetta is not available for any flavor of OS X after Snow Leopard, including your OS X Mountain Lion 10.8.2.

5 replies

Mar 24, 2014 2:25 AM in response to MlchaelLAX

Thank you for your response. This information pops up on the "install wizard" when I attempt to download my printer software. If I select "easy install", which is the standard form of installing the software, nothing happens, which is unusual. So I opt of the 2nd option which is "Software List" (to give you option of the software components that you want only). By choosing this, a window pops up saying exactly these words:


"Because Rosetta is not installed on the Mac OS X being used, you may not be able to install software correctly after this. We recommend installing Rosetta from the Mac OS X package beforehand."


When I first installed my software printer, it was pretty straightforward, and took less than 2 minutes installing it by choosing the "easy install". The CD is not in any way damaged or anything and I looked after it quite well.


If I have to buy a new printer now, I will buy (even though this one is just over a year old), but I am concern I may not be able to install any software again.


Thank you again for letting me know that my Mac does not require Rosetta. That helped to know.

Why does my Mac not install printer software?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.