HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloads
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Helpful answers
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Mar 23, 2014 12:16 PM in response to Sahlamby King_Penguin,Have you done as the message tells you and contacted iTunes Support (these are user-to-user forums) ? If you haven;t then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption