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i do not have the option to send a reset security questions to my rescue email

My name is Zachary reynolds, i have forgotten my security answers to my security questions and i am not given any options on how reset them.


please help,


Zachary Reynolds

for all of itunes

Posted on Mar 23, 2014 12:30 PM

Reply
2 replies

Mar 23, 2014 12:33 PM in response to ZakkScott13

Alternatives for Help Resetting Security Questions and Rescue Mail


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


How to Manage your Apple ID: Manage My Apple ID


Use the call option # 5.

Mar 23, 2014 12:34 PM in response to ZakkScott13

You can only set up and/or change a Rescue Email Before you forget the questions/answers.


Forgotten Security Questions / Answers...


See Here > Apple ID: Contacting Apple for help with Apple ID account security

Ask to speak with the Account Security Team...

Or Email Here > Apple Support iTunes Store Contact


More Info > Apple ID: All about Apple ID security questions

i do not have the option to send a reset security questions to my rescue email

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