2 Replies Latest reply: Mar 24, 2014 8:14 AM by yesdnil0381
yesdnil0381 Level 1 Level 1 (0 points)

I recently updated Keynote and my OS to Mavericks. I am now unable to save my Keynote presentations. I receive various errors when I try to do so. If I try to save as a Keynote file it tells me that it cannot autosave. If I try to export the file as a powerpoint for my school it tells me that the file type is invalid. Please help! I need to use this program for my school work and luckily I was able to find a way to get the slides to someone for my last class. Has anyone found a way to fix this? Thank you so much in advance!!!


MacBook Air (13-inch Mid 2012), OS X Mavericks (10.9.2)
  • Gary Scotland Level 6 Level 6 (10,585 points)

    There are two options, try option 1 first if that does not work use option 2:

     

    1 -  a custom repair for Keynote 6.1

     

    Try this repair for iWork applications, its sorted out many similar problems in the past

    ensure you complete all the tasks and in the order shown:

     

     

    1  delete all the iWork applications if you have them, not just Keynote by using Appcleaner from Mac Update to      do this, its freeware

     

    2  restart the Mac;   Apple menu > restart

     

    3  immediately after the start chime,  press the shift key until you see the Apple symbol.

             let it fully boot up,  it will take longer as the OS is repairing the drive

     

    4  when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive  then First Aid tab and      click  repair disc permissions

     

    5  when complete, restart the Mac normally

     

    6  install Keynote from the Mac App Store

     

    Please report back to let us know if this helped.

     

     

     

    2  - Clean install Mavericks by      back up all your work and user files, repartition the hard drive,

    then re-install Mavericks

     

     

    To reinstall OS X, you must be connected to the Internet

     

    1. Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
    2. If you’re not connected to the Internet, choose a network from the Wi-Fi menu (in the top-right corner of the screen).
    3. Select Disk Utility, then click Continue.
    4. Select your startup disk on the left, then click the Erase tab.
    5. Choose Mac OS Extended (Journaled) from the Format menu, enter a name, then click Erase.
    6. After the disk is erased, choose Disk Utility > Quit Disk Utility.
    7. Select Reinstall OS X, click Continue, then follow the onscreen instructions.
  • yesdnil0381 Level 1 Level 1 (0 points)

    Thank you! Option 1 worked beautifully and keynote is saving again as it should be!