4 Replies Latest reply: Mar 24, 2014 1:48 PM by michelbuchner
michelbuchner Level 1 Level 1 (0 points)

Hello All,

 

I'm going slighty nuts, because keynote (latest version and revisions) are crashing every 2-3 minutes while typing.

 

I make presentations for a living and the situation is getting a litte precarious.

 

So... I did the full monthy: uninstallation, disk permission repair, reinstallation... permission repair...

 

The weird thing is, my business partner has an identical machine and has no problems...

 

Any clue? Buggy memory? buggy gpu memory?

 

Thanks

 

Michel


MacBook Pro (Retina, 15-inch, Late 2013), OS X Mavericks (10.9.2), SSD, 16GB, 2,6Ghz, my bread-butter
  • Gary Scotland Level 6 Level 6 (11,440 points)

    There are two options, try option 1 first, if that does not work use option 2:

     

    1 -  a custom repair for Keynote 6.1

     

    Try this repair for iWork applications, its sorted out many similar problems in the past

    ensure you complete all the tasks and in the order shown:

     

     

    1  delete all the iWork applications if you have them, not just Keynote by usingAppcleaner from Mac Update to      do this, its freeware

     

    2  restart the Mac;   Apple menu > restart

     

    3  immediately after the start chime,  press the shift key until you see the Apple symbol.

             let it fully boot up,  it will take longer as the OS is repairing the drive

     

    4  when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive  then First Aid tab and      click  repair disc permissions

     

    5  when complete, restart the Mac normally

     

    6  install Keynote from the Mac App Store

     

    Please report back to let us know if this helped.

     

     

     

    2  - Clean install Mavericks by      back up all your work and user files, repartition the hard drive,

    then re-install Mavericks

     

     

    To reinstall OS X, you must be connected to the Internet

     

    1. Choose Apple menu > Restart. Once your Mac restarts (and the gray screen appears), hold down the Command (⌘) and R keys.
    2. If you’re not connected to the Internet, choose a network from the Wi-Fi menu (in the top-right corner of the screen).
    3. Select Disk Utility, then click Continue.
    4. Select your startup disk on the left, then click the Erase tab.
    5. Choose Mac OS Extended (Journaled) from the Format menu, enter a name, then click Erase.
    6. After the disk is erased, choose Disk Utility > Quit Disk Utility.
    7. Select Reinstall OS X, click Continue, then follow the onscreen instructions.
  • michelbuchner Level 1 Level 1 (0 points)

    Hi Gary,

     

    I read your post about option 1 a day ago, thanks for that. That one is done allready with no result...

     

    That leaves option 2 open to be tried... But if I do a clean install, I should mannually add all programs again?

    Or would a TimeMachine transfer do the trick? Starting from scratch would be a big thing...

     

    Is this all Mavericks related? I feel like a paying beta tester...

     

    Thanks for the advice,

     

    Michel

  • Gary Scotland Level 6 Level 6 (11,440 points)

    Or would a TimeMachine transfer do the trick?

    Yes, install the applications from the Mac App Store, you must use a new Keynote application file. If you use time machine you will be installing the file your having problems with.

  • michelbuchner Level 1 Level 1 (0 points)

    I think I nailed it...

     

    My settings for the GPU in Power adapter mode where still in auto switching.

    I have switched to high performance graphics... No problems since...

     

    The bugger is, that there is no different setting to make for battery or power adaptor.

    If I'm on battery I'd prefer the Iris Pro, wired the full blown GPU...

    Auto switching was always problematic in the past..

     

    Thanks for looking

     

    Michel