Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought the Avengers movie form iTunes and I did not get the iTunes extra, why?

I bought the Avengers movie form iTunes and I did not get the iTunes extra, why?

iOS 7.1

Posted on Mar 23, 2014 2:36 PM

Reply
1 reply

Mar 25, 2014 2:21 PM in response to robo415

Hello there, robo415.


The following Knowledge Base article provides some clarification on how the Extras work:


About iTunes LP and iTunes Extras

http://support.apple.com/kb/HT3823


If it hasn't downloaded to your library, feel free to review the information in this article:


Download past purchases

http://support.apple.com/kb/ht2519


Finally, if the issue remains unresolved, you may want to report the issue with your purchase:


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/ht1933


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro.

I bought the Avengers movie form iTunes and I did not get the iTunes extra, why?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.