Q: i get this message when I try to listen to my itunes on my computer. Song could not be used because the orginal file could not be ... i get this message when I try to listen to my itunes on my computer. Song could not be used because the orginal file could not be found more
-
All replies
-
Helpful answers
-
Mar 26, 2014 10:13 AM in response to ihrtthecowboysby matt00,Hi ihrtthecowboys,
When tracks in iTunes display a
it means the file cannot be located; it may have been moved or deleted. For this issue, see the following article:iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
http://support.apple.com/kb/HT2519
Thanks,
Matt M.