HT204347: How to find the serial number of your MacBook Pro

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Mac lover809

Q: mac would only start in safe mode for days?then suddenly it works

I have OS X 10.8.5.  Macbook Pro 2010....Intel core duo... About 6 days ago I was using my macbook 2010 and was on the internet when it froze and i had to shut it down manually because nothing worked. it would not restart, Just the apple logo with the spinning wheel going forever and doing nothing else, and finally with some reading I got it to boot in safe mode.This morning after days of contact with support and using time machine to back it up, it still remained unchanged.I have windows 7 on bootcamp also. And that too would only boot in safe mood. I could not reload the os x from original disk because anyhting that required a restart would of course not set itself up. I even got mountain from the internet and on restart it failed to restart so I have been stuck in safe mode for days until this morning when some strange unexplained things happened. I decided to go into windows safe mode because I can view the mas file of my Mac hard drive. Each time in the past that I started windows I would first select the networking window before selecting the windows boot camp, and chose my network..this time i didn't select a network and just selected windows boot camp and low and behold it started windows normally. I have suspected a hardware issue so in windows i decided to set up directx. I found the direct x.exe a started the setup. I walked away and returned about 2 hours later and windows was not running anymore and too my big surprise It was running in mac os x normally. I have no idea why. I just wondered if there are some log files i can compare to find what has changed? Any clues will help..Right now I fear shutting it down without knowing the reasons for this behavior.

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Mar 23, 2014 5:03 PM

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Q: mac would only start in safe mode for days?then suddenly it works

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  • Helpful answers

  • by BobRz,Helpful

    BobRz BobRz Mar 23, 2014 5:32 PM in response to Mac lover809
    Level 5 (6,115 points)
    Mar 23, 2014 5:32 PM in response to Mac lover809

    Just a suggestion... back up all your files before you spend a lot of time trying to figure this out.

  • by Mac lover809,

    Mac lover809 Mac lover809 Mar 24, 2014 3:33 AM in response to Mac lover809
    Level 1 (0 points)
    Mar 24, 2014 3:33 AM in response to Mac lover809

    Thanks Rob . I have done that already. I didn't mention that I did another reset of NVRAM yesterday morning before all this seem to correct itself. I had attempted  a reset several times each and every day before yesterday and it didn't do a thing to help. I really don't know if a reset actually took place because I didn't hear any beeps but also i have tone deafness for high pitches. Anyway, can check in a file or log somewhere and compare? I have a backup, in Time Machine, that I made while in safe mode, and 2 new ones since it started running normal. I do have a copy of an error report that i sent to apple during my problem. Would anyone be interested in seeing it? thank you all.

  • by BobRz,

    BobRz BobRz Mar 24, 2014 3:40 AM in response to Mac lover809
    Level 5 (6,115 points)
    Mar 24, 2014 3:40 AM in response to Mac lover809

    Yes, let's see the error report.

  • by Mac lover809,

    Mac lover809 Mac lover809 Mar 24, 2014 5:06 AM in response to Mac lover809
    Level 1 (0 points)
    Mar 24, 2014 5:06 AM in response to Mac lover809

    Here is my erroror report

     

    nterval Since Last Panic Report:  6785 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    102C334E-6FFD-87E8-3897-FA1FB00616BA

     

    Fri Mar 21 16:31:16 2014

    panic(cpu 0 caller 0xffffff80166b8945): Kernel trap at 0xffffff7f97d95228, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x00000000000001d8, CR3: 0x000000001935f000, CR4: 0x0000000000000660

    RAX: 0x00000000e00002bc, RBX: 0xffffff802acb5400, RCX: 0x0000000000000000, RDX: 0xffffff8022eafb80

    RSP: 0xffffff808f3dbd20, RBP: 0xffffff808f3dbd30, RSI: 0x0000000000000000, RDI: 0xffffff802355cc00

    R8:  0xffffff808f3db938, R9:  0xffffff808f3db930, R10: 0x00000000000005c8, R11: 0x0000000000000460

    R12: 0x0000000000000022, R13: 0x0000000000000000, R14: 0x0000000000000001, R15: 0x0000000000000001

    RFL: 0x0000000000010246, RIP: 0xffffff7f97d95228, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0x00000000000001d8, Error code: 0x0000000000000000, Fault CPU: 0x0

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff808f3db9c0 : 0xffffff801661d636

    0xffffff808f3dba30 : 0xffffff80166b8945

    0xffffff808f3dbc00 : 0xffffff80166cebfd

    0xffffff808f3dbc20 : 0xffffff7f97d95228

    0xffffff808f3dbd30 : 0xffffff7f97d94e0a

    0xffffff808f3dbd60 : 0xffffff7f97d963f5

    0xffffff808f3dbe90 : 0xffffff7f97d82fb0

    0xffffff808f3dbeb0 : 0xffffff7f97dbd91a

    0xffffff808f3dbed0 : 0xffffff7f97dbda47

    0xffffff808f3dbef0 : 0xffffff8016a50e58

    0xffffff808f3dbf30 : 0xffffff8016a4f95a

    0xffffff808f3dbf80 : 0xffffff8016a4fa89

    0xffffff808f3dbfb0 : 0xffffff80166b3257

          Kernel Extensions in backtrace:

             com.apple.GeForce(8.1.6)[7C67749B-3B6B-38A9-8203-01A139C21895]@0xffffff7f97d5c0 00->0xffffff7f97e29fff

                dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f96d 1f000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f96d0b000

                dependency: com.apple.iokit.IOPCIFamily(2.8)[6C1D646D-7E5E-3D7F-A557-2CBA398FF878]@0xffffff 7f96c75000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f96cc8000

     

    BSD process name corresponding to current thread: kernel_task

     

    Mac OS version:

    12F45

     

    Kernel version:

    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64

    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8

    Kernel slide:     0x0000000016400000

    Kernel text base: 0xffffff8016600000

    System model name: MacBookPro7,1 (Mac-F222BEC8)

     

    System uptime in nanoseconds: 621723653565

    last loaded kext at 309790548904: com.apple.filesystems.smbfs    1.8.4 (addr 0xffffff7f988df000, size 229376)

    last unloaded kext at 321395924349: com.apple.filesystems.msdosfs    1.8.1 (addr 0xffffff7f988d1000, size 57344)

    loaded kexts:

    com.apple.filesystems.smbfs    1.8.4

    com.apple.driver.AppleHWSensor    1.9.5d0

    com.apple.filesystems.ntfs    3.10

    com.apple.driver.AGPM    100.13.12

    com.apple.driver.AudioAUUC    1.60

    com.apple.iokit.IOBluetoothSerialManager    4.1.7f4

    com.apple.filesystems.autofs    3.0

    com.apple.GeForce    8.1.6

    com.apple.driver.AppleSMCLMU    2.0.3d0

    com.apple.driver.AppleBacklight    170.3.5

    com.apple.driver.AppleUpstreamUserClient    3.5.12

    com.apple.driver.AppleMCCSControl    1.1.11

    com.apple.driver.AppleMikeyHIDDriver    124

    com.apple.driver.AppleHDA    2.4.7fc4

    com.apple.driver.AppleMikeyDriver    2.4.7fc4

    com.apple.iokit.IOUserEthernet    1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.driver.ApplePolicyControl    3.4.5

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.1.7f4

    com.apple.driver.AppleSMBusPCI    1.0.11d1

    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0

    com.apple.driver.AppleLPC    1.6.3

    com.apple.driver.SMCMotionSensor    3.0.3d1

    com.apple.driver.AppleUSBTCButtons    237.1

    com.apple.driver.AppleIRController    320.15

    com.apple.driver.AppleUSBTCKeyboard    237.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.BootCache    34

    com.apple.driver.AppleUSBCardReader    3.3.1

    com.apple.iokit.SCSITaskUserClient    3.5.6

    com.apple.driver.XsanFilter    404

    com.apple.iokit.IOAHCIBlockStorage    2.3.5

    com.apple.driver.AirPort.Brcm4331    615.20.17

    com.apple.iokit.AppleBCM5701Ethernet    3.6.2b4

    com.apple.driver.AppleUSBHub    635.4.0

    com.apple.driver.AppleFWOHCI    4.9.9

    com.apple.driver.AppleAHCIPort    2.6.6

    com.apple.driver.AppleSmartBatteryManager    161.0.0

    com.apple.driver.AppleUSBEHCI    621.4.6

    com.apple.driver.AppleUSBOHCI    621.4.0

    com.apple.driver.AppleRTC    1.5

    com.apple.driver.AppleHPET    1.8

    com.apple.driver.AppleACPIButtons    1.8

    com.apple.driver.AppleSMBIOS    1.9

    com.apple.driver.AppleACPIEC    1.8

    com.apple.driver.AppleAPIC    1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient    214.0.0

    com.apple.nke.applicationfirewall    4.0.39

    com.apple.security.quarantine    2.1

    com.apple.driver.AppleIntelCPUPowerManagement    214.0.0

    com.apple.iokit.IOSerialFamily    10.0.6

    com.apple.kext.triggers    1.0

    com.apple.nvidia.nv50hal    8.1.6

    com.apple.driver.AppleBacklightExpert    1.0.4

    com.apple.NVDAResman    8.1.6

    com.apple.driver.DspFuncLib    2.4.7fc4

    com.apple.iokit.IOAudioFamily    1.9.2fc7

    com.apple.kext.OSvKernDSPLib    1.12

    com.apple.iokit.IOFireWireIP    2.2.5

    com.apple.iokit.IOSurface    86.0.4

    com.apple.iokit.IOBluetoothFamily    4.1.7f4

    com.apple.driver.AppleGraphicsControl    3.4.5

    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.1.7f4

    com.apple.driver.AppleSMBusController    1.0.11d1

    com.apple.driver.AppleHDAController    2.4.7fc4

    com.apple.iokit.IOHDAFamily    2.4.7fc4

    com.apple.driver.IOPlatformPluginLegacy    1.0.0

    com.apple.driver.IOPlatformPluginFamily    5.4.1d13

    com.apple.iokit.IONDRVSupport    2.3.7

    com.apple.iokit.IOGraphicsFamily    2.3.7

    com.apple.driver.AppleSMC    3.1.5d4

    com.apple.driver.AppleUSBMultitouch    237.3

    com.apple.iokit.IOUSBHIDDriver    623.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice    3.5.6

    com.apple.iokit.IOUSBMassStorageClass    3.5.2

    com.apple.driver.AppleUSBMergeNub    621.4.6

    com.apple.driver.AppleUSBComposite    621.4.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.5.6

    com.apple.iokit.IOBDStorageFamily    1.7

    com.apple.iokit.IODVDStorageFamily    1.7.1

    com.apple.iokit.IOCDStorageFamily    1.7.1

    com.apple.iokit.IOAHCISerialATAPI    2.5.5

    com.apple.iokit.IOSCSIArchitectureModelFamily    3.5.6

    com.apple.iokit.IO80211Family    530.5

    com.apple.iokit.IOEthernetAVBController    1.0.2b1

    com.apple.iokit.IONetworkingFamily    3.0

    com.apple.iokit.IOUSBUserClient    630.4.4

    com.apple.iokit.IOFireWireFamily    4.5.5

    com.apple.iokit.IOAHCIFamily    2.5.1

    com.apple.driver.AppleEFINVRAM    2.0

    com.apple.iokit.IOUSBFamily    635.4.0

    com.apple.driver.NVSMU    2.2.9

    com.apple.driver.AppleEFIRuntime    2.0

    com.apple.iokit.IOHIDFamily    1.8.1

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.security.sandbox    220.3

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.security.TMSafetyNet    7

    com.apple.driver.DiskImages    345

    com.apple.iokit.IOStorageFamily    1.8

    com.apple.driver.AppleKeyStore    28.21

    com.apple.driver.AppleACPIPlatform    1.8

    com.apple.iokit.IOPCIFamily    2.8

    com.apple.iokit.IOACPIFamily    1.4

    com.apple.kec.corecrypto    1.0

    Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7

    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.17)

    Bluetooth: Version 4.1.7f4 12974, 3 service, 13 devices, 0 incoming serial ports

    Network Service: AirPort, AirPort, en1

    Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB

    Serial ATA Device: MATSHITADVD-R   UJ-898

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2

    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06600000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 7

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 3

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 2

  • by Mac lover809,

    Mac lover809 Mac lover809 Mar 26, 2014 5:26 PM in response to Mac lover809
    Level 1 (0 points)
    Mar 26, 2014 5:26 PM in response to Mac lover809

    can anyone explain this?