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iMac 27" Firmware + Networking

Hi all,


Have just purchased two iMac's for two users. They keep both randomly getting disconnected from our Windows 2008 Server. Secondly one of the iMacs keeps getting kernal panics and randomly restarting. It's been rebuilt and completyed wiped they're both idential with very basic software installed.


Specs-

They both have 250G SDD.
They're both connected directly into our core switch with Eithernet cables.

i5, 8GB of ram.

Built by apple no third party hardware installed.
They're 1 month old.

They both have the same drivers and software installed.


-Crash Report


Anonymous UUID: 493FFD34-2F12-89DB-19A6-5C3FEA4CB54F


Mon Mar 24 10:55:47 2014

panic(cpu 3 caller 0xffffff801d4dbe2e): Kernel trap at 0xffffff7f9dd83633, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0xffffff810fefb000, CR3: 0x000000002aad2043, CR4: 0x00000000001606e0

RAX: 0x20353936302f6191, RBX: 0xffffff8032737968, RCX: 0x0000000003000000, RDX: 0xffffff8032737968

RSP: 0xffffff81150a2950, RBP: 0xffffff81150a31b0, RSI: 0x0000000000000000, RDI: 0xffffff8032737968

R8: 0xffffff81150a31c0, R9: 0x000000000000000c, R10: 0x0000000000000270, R11: 0x0000000000000040

R12: 0x0000000000000001, R13: 0xffffff81150a2988, R14: 0x20353936302f6169, R15: 0xffffff81150a31c0

RFL: 0x0000000000010202, RIP: 0xffffff7f9dd83633, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff810fefb000, Error code: 0x0000000000000000, Fault CPU: 0x3


Backtrace (CPU 3), Frame : Return Address

0xffffff810713cdf0 : 0xffffff801d422fa9

0xffffff810713ce70 : 0xffffff801d4dbe2e

0xffffff810713d040 : 0xffffff801d4f3326

0xffffff810713d060 : 0xffffff7f9dd83633

0xffffff81150a31b0 : 0xffffff7f9ddb4375

0xffffff81150a31f0 : 0xffffff7f9dda63e5

0xffffff81150a3290 : 0xffffff7f9ddae11e

0xffffff81150a32f0 : 0xffffff7f9ddad91e

0xffffff81150a33f0 : 0xffffff7f9ddb1e3d

0xffffff81150a3490 : 0xffffff7f9dd87594

0xffffff81150a3590 : 0xffffff7f9dd912fd

0xffffff81150a3720 : 0xffffff7f9dd89cff

0xffffff81150a3a00 : 0xffffff801d5fd007

0xffffff81150a3ae0 : 0xffffff801d5f4330

0xffffff81150a3b80 : 0xffffff801d5e63d5

0xffffff81150a3c30 : 0xffffff801d5e6c92

0xffffff81150a3f50 : 0xffffff801d83e363

0xffffff81150a3fb0 : 0xffffff801d4f3b26

Kernel Extensions in backtrace:

com.apple.filesystems.smbfs(2.0.1)[CB54D39D-7687-3188-AE59-5B2AA4F5AD6A]@0xffff ff7f9dd74000->0xffffff7f9ddbffff

dependency: com.apple.kec.corecrypto(1.0)[DB137B94-65D2-32AF-B5BC-80A360E104C3]@0xffffff7f9 dd28000

dependency: com.apple.kext.triggers(1.0)[A7018A2E-1C0C-37B8-9382-67786A396EAF]@0xffffff7f9d d6f000


BSD process name corresponding to current thread: Finder


Mac OS version:

13C64


Kernel version:

Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

Kernel slide: 0x000000001d200000

Kernel text base: 0xffffff801d400000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)


System uptime in nanoseconds: 5620258409487

last loaded kext at 4482594109497: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9fa4b000, size 49152)

last unloaded kext at 4550875874468: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9fa4b000, size 32768)

loaded kexts:

  1. com.apple.filesystems.smbfs 2.0.1
  2. com.apple.driver.AudioAUUC 1.60
  3. com.apple.driver.AppleHWSensor 1.9.5d0
  4. com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
  5. com.apple.filesystems.autofs 3.0
  6. com.apple.driver.AppleMikeyHIDDriver 124
  7. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
  8. com.apple.driver.AppleMikeyDriver 2.6.0f1
  9. com.apple.driver.AppleHDA 2.6.0f1
  10. com.apple.driver.AGPM 100.14.15
  11. com.apple.driver.X86PlatformShim 1.0.0
  12. com.apple.driver.ApplePlatformEnabler 2.0.9d1
  13. com.apple.driver.AppleUpstreamUserClient 3.5.13
  14. com.apple.iokit.IOUserEthernet 1.0.0d1
  15. com.apple.driver.AppleIntelHD5000Graphics 8.2.4
  16. com.apple.GeForce 8.2.4
  17. com.apple.Dont_Steal_Mac_OS_X 7.0.0
  18. com.apple.driver.AppleHWAccess 1
  19. com.apple.driver.AppleLPC 1.7.0
  20. com.apple.driver.AppleThunderboltIP 1.1.2
  21. com.apple.driver.AppleBacklight 170.3.5
  22. com.apple.driver.AppleMCCSControl 1.1.12
  23. com.apple.driver.AppleIntelFramebufferAzul 8.2.4
  24. com.apple.driver.AppleSMCLMU 2.0.4d1
  25. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
  26. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
  27. com.apple.BootCache 35
  28. com.apple.driver.AppleUSBHub 666.4.0
  29. com.apple.driver.XsanFilter 404
  30. com.apple.iokit.IOAHCIBlockStorage 2.5.1
  31. com.apple.driver.AppleSDXC 1.5.2
  32. com.apple.driver.AirPort.Brcm4360 831.21.63
  33. com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
  34. com.apple.driver.AppleAHCIPort 3.0.0
  35. com.apple.driver.AppleUSBXHCI 670.4.0
  36. com.apple.driver.AppleACPIButtons 2.0
  37. com.apple.driver.AppleRTC 2.0
  38. com.apple.driver.AppleHPET 1.8
  39. com.apple.driver.AppleSMBIOS 2.1
  40. com.apple.driver.AppleACPIEC 2.0
  41. com.apple.driver.AppleAPIC 1.7
  42. com.apple.nke.applicationfirewall 153
  43. com.apple.security.quarantine 3
  44. com.apple.iokit.IOSerialFamily 10.0.7
  45. com.apple.kext.triggers 1.0
  46. com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
  47. com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
  48. com.apple.driver.DspFuncLib 2.6.0f1
  49. com.apple.vecLib.kext 1.0.0
  50. com.apple.iokit.IOAudioFamily 1.9.5fc2
  51. com.apple.kext.OSvKernDSPLib 1.14
  52. com.apple.iokit.IOBluetoothFamily 4.2.3f10
  53. com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
  54. com.apple.driver.AppleSMBusPCI 1.0.12d1
  55. com.apple.iokit.IOSurface 91
  56. com.apple.nvidia.driver.NVDAResman 8.2.4
  57. com.apple.iokit.IOAcceleratorFamily 98.14
  58. com.apple.driver.AppleThunderboltEDMSink 2.1.3
  59. com.apple.driver.AppleBacklightExpert 1.0.4
  60. com.apple.driver.AppleSMBusController 1.0.11d1
  61. com.apple.driver.AppleHDAController 2.6.0f1
  62. com.apple.iokit.IOHDAFamily 2.6.0f1
  63. com.apple.AppleGraphicsDeviceControl 3.4.35
  64. com.apple.iokit.IOAcceleratorFamily2 98.14
  65. com.apple.driver.X86PlatformPlugin 1.0.0
  66. com.apple.driver.AppleSMC 3.1.8
  67. com.apple.driver.IOPlatformPluginFamily 5.7.0d10
  68. com.apple.iokit.IONDRVSupport 2.4.1
  69. com.apple.iokit.IOGraphicsFamily 2.4.1
  70. com.apple.driver.AppleUSBHIDKeyboard 170.15
  71. com.apple.driver.AppleHIDKeyboard 170.15
  72. com.apple.iokit.IOUSBHIDDriver 660.4.0
  73. com.apple.driver.AppleUSBMergeNub 650.4.0
  74. com.apple.driver.AppleUSBComposite 656.4.1
  75. com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
  76. com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
  77. com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
  78. com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
  79. com.apple.iokit.IOUSBUserClient 660.4.2
  80. com.apple.driver.AppleThunderboltNHI 2.0.1
  81. com.apple.iokit.IOThunderboltFamily 3.2.7
  82. com.apple.iokit.IO80211Family 630.35
  83. com.apple.iokit.IOEthernetAVBController 1.0.3b4
  84. com.apple.driver.mDNSOffloadUserClient 1.0.1b5
  85. com.apple.iokit.IONetworkingFamily 3.2
  86. com.apple.iokit.IOAHCIFamily 2.6.5
  87. com.apple.iokit.IOUSBFamily 675.4.0
  88. com.apple.driver.AppleEFINVRAM 2.0
  89. com.apple.driver.AppleEFIRuntime 2.0
  90. com.apple.iokit.IOHIDFamily 2.0.0
  91. com.apple.iokit.IOSMBusFamily 1.1
  92. com.apple.security.sandbox 278.11
  93. com.apple.kext.AppleMatch 1.0.0d1
  94. com.apple.security.TMSafetyNet 7
  95. com.apple.driver.AppleKeyStore 2
  96. com.apple.driver.DiskImages 371.1
  97. com.apple.iokit.IOStorageFamily 1.9
  98. com.apple.iokit.IOReportFamily 23
  99. com.apple.driver.AppleFDEKeyStore 28.30
  100. com.apple.driver.AppleACPIPlatform 2.0
  101. com.apple.iokit.IOPCIFamily 2.9
  102. com.apple.iokit.IOACPIFamily 1.4
  103. com.apple.kec.pthread 1
  104. com.apple.kec.corecrypto 1.0

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)

Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SM0256F, 251 GB

USB Device: FaceTime HD Camera (Built-in)

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: Evoluent VerticalMouse 2

Thunderbolt Bus: iMac, Apple Inc., 23.10





Please let me know if anyone has any ideas.


Thanks, Ben

iMac (27-inch, Late 2013), OS X Mavericks (10.9.2)

Posted on Mar 23, 2014 5:40 PM

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iMac 27" Firmware + Networking

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