iMac 27" Firmware + Networking
Hi all,
Have just purchased two iMac's for two users. They keep both randomly getting disconnected from our Windows 2008 Server. Secondly one of the iMacs keeps getting kernal panics and randomly restarting. It's been rebuilt and completyed wiped they're both idential with very basic software installed.
Specs-
They both have 250G SDD.
They're both connected directly into our core switch with Eithernet cables.
i5, 8GB of ram.
Built by apple no third party hardware installed.
They're 1 month old.
They both have the same drivers and software installed.
-Crash Report
Anonymous UUID: 493FFD34-2F12-89DB-19A6-5C3FEA4CB54F
Mon Mar 24 10:55:47 2014
panic(cpu 3 caller 0xffffff801d4dbe2e): Kernel trap at 0xffffff7f9dd83633, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0xffffff810fefb000, CR3: 0x000000002aad2043, CR4: 0x00000000001606e0
RAX: 0x20353936302f6191, RBX: 0xffffff8032737968, RCX: 0x0000000003000000, RDX: 0xffffff8032737968
RSP: 0xffffff81150a2950, RBP: 0xffffff81150a31b0, RSI: 0x0000000000000000, RDI: 0xffffff8032737968
R8: 0xffffff81150a31c0, R9: 0x000000000000000c, R10: 0x0000000000000270, R11: 0x0000000000000040
R12: 0x0000000000000001, R13: 0xffffff81150a2988, R14: 0x20353936302f6169, R15: 0xffffff81150a31c0
RFL: 0x0000000000010202, RIP: 0xffffff7f9dd83633, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff810fefb000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff810713cdf0 : 0xffffff801d422fa9
0xffffff810713ce70 : 0xffffff801d4dbe2e
0xffffff810713d040 : 0xffffff801d4f3326
0xffffff810713d060 : 0xffffff7f9dd83633
0xffffff81150a31b0 : 0xffffff7f9ddb4375
0xffffff81150a31f0 : 0xffffff7f9dda63e5
0xffffff81150a3290 : 0xffffff7f9ddae11e
0xffffff81150a32f0 : 0xffffff7f9ddad91e
0xffffff81150a33f0 : 0xffffff7f9ddb1e3d
0xffffff81150a3490 : 0xffffff7f9dd87594
0xffffff81150a3590 : 0xffffff7f9dd912fd
0xffffff81150a3720 : 0xffffff7f9dd89cff
0xffffff81150a3a00 : 0xffffff801d5fd007
0xffffff81150a3ae0 : 0xffffff801d5f4330
0xffffff81150a3b80 : 0xffffff801d5e63d5
0xffffff81150a3c30 : 0xffffff801d5e6c92
0xffffff81150a3f50 : 0xffffff801d83e363
0xffffff81150a3fb0 : 0xffffff801d4f3b26
Kernel Extensions in backtrace:
com.apple.filesystems.smbfs(2.0.1)[CB54D39D-7687-3188-AE59-5B2AA4F5AD6A]@0xffff ff7f9dd74000->0xffffff7f9ddbffff
dependency: com.apple.kec.corecrypto(1.0)[DB137B94-65D2-32AF-B5BC-80A360E104C3]@0xffffff7f9 dd28000
dependency: com.apple.kext.triggers(1.0)[A7018A2E-1C0C-37B8-9382-67786A396EAF]@0xffffff7f9d d6f000
BSD process name corresponding to current thread: Finder
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x000000001d200000
Kernel text base: 0xffffff801d400000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 5620258409487
last loaded kext at 4482594109497: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9fa4b000, size 49152)
last unloaded kext at 4550875874468: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f9fa4b000, size 32768)
loaded kexts:
- com.apple.filesystems.smbfs 2.0.1
- com.apple.driver.AudioAUUC 1.60
- com.apple.driver.AppleHWSensor 1.9.5d0
- com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
- com.apple.filesystems.autofs 3.0
- com.apple.driver.AppleMikeyHIDDriver 124
- com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
- com.apple.driver.AppleMikeyDriver 2.6.0f1
- com.apple.driver.AppleHDA 2.6.0f1
- com.apple.driver.AGPM 100.14.15
- com.apple.driver.X86PlatformShim 1.0.0
- com.apple.driver.ApplePlatformEnabler 2.0.9d1
- com.apple.driver.AppleUpstreamUserClient 3.5.13
- com.apple.iokit.IOUserEthernet 1.0.0d1
- com.apple.driver.AppleIntelHD5000Graphics 8.2.4
- com.apple.GeForce 8.2.4
- com.apple.Dont_Steal_Mac_OS_X 7.0.0
- com.apple.driver.AppleHWAccess 1
- com.apple.driver.AppleLPC 1.7.0
- com.apple.driver.AppleThunderboltIP 1.1.2
- com.apple.driver.AppleBacklight 170.3.5
- com.apple.driver.AppleMCCSControl 1.1.12
- com.apple.driver.AppleIntelFramebufferAzul 8.2.4
- com.apple.driver.AppleSMCLMU 2.0.4d1
- com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
- com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
- com.apple.BootCache 35
- com.apple.driver.AppleUSBHub 666.4.0
- com.apple.driver.XsanFilter 404
- com.apple.iokit.IOAHCIBlockStorage 2.5.1
- com.apple.driver.AppleSDXC 1.5.2
- com.apple.driver.AirPort.Brcm4360 831.21.63
- com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
- com.apple.driver.AppleAHCIPort 3.0.0
- com.apple.driver.AppleUSBXHCI 670.4.0
- com.apple.driver.AppleACPIButtons 2.0
- com.apple.driver.AppleRTC 2.0
- com.apple.driver.AppleHPET 1.8
- com.apple.driver.AppleSMBIOS 2.1
- com.apple.driver.AppleACPIEC 2.0
- com.apple.driver.AppleAPIC 1.7
- com.apple.nke.applicationfirewall 153
- com.apple.security.quarantine 3
- com.apple.iokit.IOSerialFamily 10.0.7
- com.apple.kext.triggers 1.0
- com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
- com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
- com.apple.driver.DspFuncLib 2.6.0f1
- com.apple.vecLib.kext 1.0.0
- com.apple.iokit.IOAudioFamily 1.9.5fc2
- com.apple.kext.OSvKernDSPLib 1.14
- com.apple.iokit.IOBluetoothFamily 4.2.3f10
- com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
- com.apple.driver.AppleSMBusPCI 1.0.12d1
- com.apple.iokit.IOSurface 91
- com.apple.nvidia.driver.NVDAResman 8.2.4
- com.apple.iokit.IOAcceleratorFamily 98.14
- com.apple.driver.AppleThunderboltEDMSink 2.1.3
- com.apple.driver.AppleBacklightExpert 1.0.4
- com.apple.driver.AppleSMBusController 1.0.11d1
- com.apple.driver.AppleHDAController 2.6.0f1
- com.apple.iokit.IOHDAFamily 2.6.0f1
- com.apple.AppleGraphicsDeviceControl 3.4.35
- com.apple.iokit.IOAcceleratorFamily2 98.14
- com.apple.driver.X86PlatformPlugin 1.0.0
- com.apple.driver.AppleSMC 3.1.8
- com.apple.driver.IOPlatformPluginFamily 5.7.0d10
- com.apple.iokit.IONDRVSupport 2.4.1
- com.apple.iokit.IOGraphicsFamily 2.4.1
- com.apple.driver.AppleUSBHIDKeyboard 170.15
- com.apple.driver.AppleHIDKeyboard 170.15
- com.apple.iokit.IOUSBHIDDriver 660.4.0
- com.apple.driver.AppleUSBMergeNub 650.4.0
- com.apple.driver.AppleUSBComposite 656.4.1
- com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
- com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
- com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
- com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
- com.apple.iokit.IOUSBUserClient 660.4.2
- com.apple.driver.AppleThunderboltNHI 2.0.1
- com.apple.iokit.IOThunderboltFamily 3.2.7
- com.apple.iokit.IO80211Family 630.35
- com.apple.iokit.IOEthernetAVBController 1.0.3b4
- com.apple.driver.mDNSOffloadUserClient 1.0.1b5
- com.apple.iokit.IONetworkingFamily 3.2
- com.apple.iokit.IOAHCIFamily 2.6.5
- com.apple.iokit.IOUSBFamily 675.4.0
- com.apple.driver.AppleEFINVRAM 2.0
- com.apple.driver.AppleEFIRuntime 2.0
- com.apple.iokit.IOHIDFamily 2.0.0
- com.apple.iokit.IOSMBusFamily 1.1
- com.apple.security.sandbox 278.11
- com.apple.kext.AppleMatch 1.0.0d1
- com.apple.security.TMSafetyNet 7
- com.apple.driver.AppleKeyStore 2
- com.apple.driver.DiskImages 371.1
- com.apple.iokit.IOStorageFamily 1.9
- com.apple.iokit.IOReportFamily 23
- com.apple.driver.AppleFDEKeyStore 28.30
- com.apple.driver.AppleACPIPlatform 2.0
- com.apple.iokit.IOPCIFamily 2.9
- com.apple.iokit.IOACPIFamily 1.4
- com.apple.kec.pthread 1
- com.apple.kec.corecrypto 1.0
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Evoluent VerticalMouse 2
Thunderbolt Bus: iMac, Apple Inc., 23.10
Please let me know if anyone has any ideas.
Thanks, Ben
iMac (27-inch, Late 2013), OS X Mavericks (10.9.2)