i purchaced A BOOK FROM ITUNES, IT WILL NOT OPEN and it apears like it didnt finish downloading but i can get it to download

I purchased a book from the itunes store from my ipad air, ios 7.1 using iBook 3.2 ook apears in my library however it has a cloud with an arrow through it pointing down. I have tried to tap on it several times but nothing. I have downloaded other books since just fine.

iPad, iOS 7.1, purchased book will not finish down

Posted on Mar 23, 2014 5:19 PM

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1 reply

Mar 26, 2014 9:33 AM in response to cowboy38texas

Hello cowboy38texas


Start with deleting iBooks from your iPhone and then try to download the book again. If that still does not resolve the issue, then report the issue to the iTunes Store.


iOS: An app you installed unexpectedly quits, stops responding, or won’t open

http://support.apple.com/kb/ts1702


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933


Regards,

-Norm G.

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i purchaced A BOOK FROM ITUNES, IT WILL NOT OPEN and it apears like it didnt finish downloading but i can get it to download

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