iPhone will not connect to wifi. Used WPS button on previous phone.

I recently got an iPhone 4. It will not conntect to my wifi network at home. This may be more of a problem with my router. I have connected my iPhone to other wifi networks. My router is from comcast and I had trouble connecting my previous phone to it. I could only connect if I used the WPS button connection. iPhones do not support WPS however. My laptop wirelessly connects to my router and the security settings is WPA2-personel so I have no idea what is going on. I have done many google searches and tried to figure out any way to connect my phone to my wifi but nothing has worked. I have tried resetting my phone and router. Any suggestions?

Posted on Mar 23, 2014 10:34 PM

Reply
1 reply

Mar 23, 2014 10:54 PM in response to agbio

It's sounds like it's your router 100% and you are correct with all your other info.


Here's some stuff that may help you, but in the end, if it doesn't see if Comcast will get you another router.


Troubleshooting the Wi-Fi Connection: http://support.apple.com/kb/TS1398


Recommended Router Settings: http://support.apple.com/kb/ht4199

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone will not connect to wifi. Used WPS button on previous phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.