HT204152: Frequently asked questions about two-step verification for Apple ID

Learn about Frequently asked questions about two-step verification for Apple ID
warwickjackson

Q: The alternate email I provided is not the same one I am asked to verify. The response when verifying - email belongs to another Apple ID. The same notification also incorrectly identifies my phone as a 5C. I have a 5S. How do I sort this out?

The alternate email I provided is not the same one I am being asked to verify. The response when verifying, is the email belongs to another Apple ID. Further the notification says I have an iPhone 5C when in fact I have a 5S. How do I sort this out?

iPhone 5s, iOS 7.0.6

Posted on Mar 23, 2014 11:21 PM