Cdruta
Level 1 (0 points)

Q: Hi there, I moved to a new country (Luxembourg ), my previous card is not working anymore, I am trying to change country and region but it looks like the option is not available, could you support on the issue please ? Thx ahead, Corneliu

Hi there, I moved to a new country (Luxembourg ), my previous card is not working anymore, I am trying to change country and region but it looks like the option is not available, could you support on the issue please ? Thx ahead, Corneliu

Posted on Mar 24, 2014 3:18 AM

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Cdruta

Q: Hi there, I moved to a new country (Luxembourg ), my previous card is not working anymore, I am trying to change country and regio ... more

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  • by Ocean20,

    Ocean20 Ocean20 Mar 24, 2014 3:23 AM in response to Cdruta
    Level 6 (13,601 points)
    Mar 24, 2014 3:23 AM in response to Cdruta

    CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY

    Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US

    Go to settings/facetime and tap the ID there and log out and log in with new ID.

    Go to settings/messages and turn off imessages wait 30 seconds and turn it back on, go to “receive messages  at” tap on the ID there, sign out and sign in with new ID.

    Go to settings/icloud and delete the account and when prompted select “keep information on your device” then turn it back on with the new ID.

     

    To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID

    To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region

    Read this article for information http://support.apple.com/kb/HT1311

  • by Ethmoid,

    Ethmoid Ethmoid Mar 24, 2014 3:39 AM in response to Cdruta
    Level 6 (11,282 points)
    Mar 24, 2014 3:39 AM in response to Cdruta

    What card are you talking about?  Sim card or something else?

     

    If it is your sim card, then perhaps your phone is locked to your previous carrier in Luxembourg and you'll need to contact your carrier there to get them to unlock the phone for you so you can use it with another sim card.