Q: How can I redeem my digtal copies from my cloud without having to pay for it?
How can i redeem my digital copies from my cloud without having to pay for it? I bought Disney's Frozen and it came with the Frozen and The Incredibles digital copy which i have in my cloud but they wont let me download it keeps trying to charge me almost $15 per movie
iPad, iOS 6
Posted on Mar 24, 2014 4:39 AM
I had this problem too. To resolve
1. Go to the iTunes Store
2. Click on Purchases (right side of screen, under Quick Links)
3. Select Movies
4. This was the important part...UNSELECT the "Download in HD when available" box in the lower, right corner.
5. Then click on the icon for the movies you want to download.
Once, I did step 4, I no longer got the error message when trying to download Frozen and the Incredibles.
Posted on Mar 26, 2014 12:28 PM