None of the volume buttons are working on the side (+ and -). They still make a clicking sound but the volume doesn't change and volume icon thingy doesn't appear. So everytime I want to change the volume I have to unlock my phone :/
I can still change the volume in the contol center and my speakers still work. I have restarted the phone multiple times.
Thanks for helping 🙂
iPhone 4S, iOS 7.1
Hello Sano344,
Thank you for the details of the issue you are experiencing and the troubleshooting steps you have already taken. It sounds like you are seeing a screen similar to this when trying to adjust the volume using the volume keys:
I recommend the following steps for an issue like this (you can skip any of the steps you have already taken):
- Verify that the volume is set to a level you would normally be able to hear.
- Ensure that there is nothing plugged in to the headset jack or the dock connector.
- If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
- Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
- If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
- If the iPhone is paired with a Bluetooth headset or car kit:
- Try turning off Bluetooth.
- If you experience difficulties with the Bluetooth feature, followthese troubleshooting steps.
- Restart the iPhone.
- If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
- If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
You can find the full article here:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Thank you for using Apple Support Communities.
Best,
Sheila M.
Volume buttons doesn't work?
