i don't want silence on when phone is locked or unlocked,how to remove it?

I do not have DOD "on" with green button on. I also set DOD to "Allow calls from everyone" BUT the phone still does not make a sound. PS-I did update the software recently. Did that update cause this problem? I had an injury today & people are trying to get ahold of me. I really need my sounds for incoming calls & texts.

marthafromrensselaer wrote:

I do not have DOD "on" with green button on. I also set DOD to "Allow calls from everyone" BUT the phone still does not make a sound. PS-I did update the software recently. Did that update cause this problem? I had an injury today & people are trying to get ahold of me. I really need my sounds for incoming calls & texts.

If you do not have Do Not Disturb (which is what I assume you mean by DOD) turned on, none of the other settings on that page will have any affect on your phone.

Have you checked to make sure that you haven't inadvertently engaged the mute switch? It's the little slider above the volume buttons. Make sure to slide it toward the front of the phone.

If you are referring to the Settings > Do Not Disturb option of Silence, there are 2 choices: Always & Only while iPhone is locked and one of those 2 has to be checked. However that is only used when Do Not Disturb is on (green) in the Manual option above or if you have a Scheduled Do Not Disturb in effect. If Do Not Disturb is not on then there is no effect from the Silence setting. Another way of wording those 2 choices would be: "Do you want the phone silenced all of the time Do Not Disturb is on or just when Do Not Disturb is on and the phone is locked?"

This does not explain why we can select >Always or >Only when locked when Do Not Disturb is either on or off. Any ideas?

Edmundo Butler wrote:

This does not explain why we can select >Always or >Only when locked when Do Not Disturb is either on or off. Any ideas?

If DND is turned off, you can't select either one because they have no function when DND is off. Those settings only effect the behavior of DND once DND is turned on. They have NO effect on the phone if DND is turned off.

How can I can't get my phone to ring everything is set for a tone and and dnd is off.

Do you have the mute switch engaged? It's the little slider over the volume buttons on the side. If you can see orange, it's engaged. Slide it the other way.

there are only 2 places in silence has always and only when phone is lock and that one is checked but I have it where is says allow calls from everyone. and on the side of the phone the volume is all the way up am I missing something here.

that helped me out thank you

Glad it helped.

OK so here is a quick solution and has worked so far. Go into the do not disturb and do a schedule time for a minute and then the phone rings and sends text alerts all the time except for the minute. I set mine to schedule for do not disturb for 12:01-12:02 it has worked

Techtoo wrote:

OK so here is a quick solution and has worked so far. Go into the do not disturb and do a schedule time for a minute and then the phone rings and sends text alerts all the time except for the minute. I set mine to schedule for do not disturb for 12:01-12:02 it has worked

Turning it off is a lot simpler.