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Headphones will not disconnect! Help.

Has anyone had difficulty getting sound to return after disconnecting headphones? What can be done to correct this?

iPad

Posted on Mar 24, 2014 1:26 PM

Reply
Question marked as Best reply

Posted on Mar 24, 2014 1:32 PM

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

Try the following to rule out a software problem

- Reset the iOS device. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

Apple Retail Store - Genius Bar

If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

A third-party place like the following will replace the jack for less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the jack yourself

iPod Touch Repair – iFixit

2 replies
Question marked as Best reply

Mar 24, 2014 1:32 PM in response to WiggoA

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.

Try the following to rule out a software problem

- Reset the iOS device. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

Apple Retail Store - Genius Bar

If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

A third-party place like the following will replace the jack for less. Google for more.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Replace the jack yourself

iPod Touch Repair – iFixit

Headphones will not disconnect! Help.

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