iphone 5s heated and drain very fast taking lot of time to charge and heated under lockscreen.

i have iphone 5s its genrate some problems from few days firs one is its take so much time to charge and heated even under lock screen and not using any app and batter drain now very fast no matter u use or not what u think which what happed? is this battery problem or other thing? first its drain only when used now its drain use or not heated under lockscreen.....

iPhone 5s, iOS 7.0.5

Posted on Mar 24, 2014 1:25 PM

Reply
1 reply

Mar 26, 2014 7:36 AM in response to vishalation

Hi vishalation,


Welcome to the Support Communities!


The articles below provide some basic troubleshooting steps and explain how to get the most out of the battery life of your iPhone.


iPhone and iPod touch: Charging the battery

http://support.apple.com/kb/HT1476


For the quickest charge, connect your device to a power outlet using the USB cable that came with your device and an Apple USB power adapter.

Apple - Batteries - iPhone

http://www.apple.com/batteries/iphone.html


iOS devices: Keeping device within acceptable operating temperatures

http://support.apple.com/kb/HT2101


“When using the device or charging the battery, it is normal for it to get warm. The exterior of the device functions as a cooling surface that transfers heat from inside the device to the cooler air outside.”


Cheers,



- Judy

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iphone 5s heated and drain very fast taking lot of time to charge and heated under lockscreen.

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