Q: mountain lion can't download

I redeemed my mountain lion os code and start the download again. However this is what shows up in my purchased screen: (see attached picture) Any ideas?

MacBook Pro, iOS 7.0.6

Posted on Mar 24, 2014 1:55 PM

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Q: mountain lion can't download

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by jason269,

jason269 Mar 26, 2014 8:43 AM in response to abgordon
Community Specialists

Mar 26, 2014 8:43 AM in response to abgordon

Hello, abgordon.

Thank you for visiting Apple Support Communities.

If you are experiencing issues downloading from the Mac App Store, here is a helpful troubleshooting article.

Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624

Cheers,

Jason H.
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by Eric Root,

Eric Root Mar 26, 2014 9:24 AM in response to abgordon
Level 9 (71,294 points)

iTunes

Mar 26, 2014 9:24 AM in response to abgordon

App Store support. There is troubleshooting and a contact link.

Support
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Q: mountain lion can't download

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by jason269,

by Eric Root,

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