problem harman kardon drive + play with ipod 60gb error 29,1

Have you tried checking the makers website for FAQs or even contacting them? Cause this issue doesn't have to do with the iPod but the system you are connecting it to.

Yes, I have just purchased a drive + play, and I have the same error code.
I have tried other ipods on the system mini/ nano etc and they all work, so the system works.
Have contacted Harman Kardon customer support in the states, and they say that the 5g ipod should work with their system, but it does not.
I am trying to get answers from apple but to no avail.
nigelb

hi there,

i got the same problem since about 5 months now.
i bought the drive+play + the ipod video 30gb in may 06. since july/august i cant use it anymore, first i got the problem that the error was shown after some minutes or sometimes an hour...meanwhile i didnt get a chance to connect the ipod, cause the system wont recognize it. only if i move around the connection cable in the ipod i sometimes got luck and get it connected. but the display wont work i just can listen to some music.
i already send over 10 emails to harman in the last 5 months and didnt get any reply from the german base. the support sucx completly.

i havent tried a other ipod yet, but i think that it is just a crappy connector cable. the iPod works well on my PC and is recognized a second after connecting it to the original usb cable from apple. so i dont think that the connectors from the ipod are damaged, it seems like that harman delivere us a crappy cable, as they already know, but wont re-change them for their customers.

does anybody here know if theres a chance to get a new connection cable anywhere? or maybe there is any adapter out there that i can use the original apple cable on the drive + play station?

cheers
Sven

You can a replace cable from Harman Kardon by simply e-mailing them. Of course they will ask you to reset your Drive + Play first. I am having the same problems as all of you. My 30GB 5G worked well for one month and then it would not anymore. It is definitely something with iPOD software upgrade 1.2.1. I already got a new cable and did not work and I have plugged in numerous other iPODS and they all worked. Seems we are paying for keeping our software up to date. Apple has not done a thing about it.

I got the same problem in August!!! You can a replace cable from Harman Kardon by simply e-mailing them. Of course they will ask you to reset your Drive + Play first. I am having the same problems as all of you. My 30GB 5G worked well for one month and then it would not anymore. It is definitely something with iPOD software upgrade 1.2.1. I already got a new cable and did not work and I have plugged in numerous other iPODS and they all worked. Seems we are paying for keeping our software up to date. Apple has not done a thing about it.

maybe the us company of harman will replace your cable by just email them, the germans dont replyed to aboout 7 emails for now.
will call them later and ask wheres their problem
i plugged in my buds ipod nano, it also doesnt work with my drive+play...same problem that the cable does not recognize that theres an ipod connected

i just got my drive+play installed 3 weeks ago. i also have a 5g at v1.2.1. s'working fine so far, but, reading this thread is scaring the crap outta me!

I've just installed a drive and play and i cant get the ipod to connect either. I can tell the cable is connected because the ipod charges up.

Anyone managed to fix this? can you revert to earlier software on the ipod?