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Applications DVD won't install?

Hi, I just replaced my hard drive and reinstalled Snow Leopard with the DVD that came with my Macbook Pro. When that finished, I put in the applications DVD and tried to install the bundle but it said "install failed: unknown error." Help please!

Also, the disc is clean - no scratches or anything..

MacBook Pro (13-inch Early 2011)

Posted on Mar 24, 2014 3:55 PM

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1 reply

Mar 25, 2014 8:38 AM in response to annikaaa

Try cleaning the disk with a soft cloth and then try again. If it fails, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

Applications DVD won't install?

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