Q: My appletv will not connect to the internet

When i turn on the appletv I get a screen with two options, computers or settings. I know the internet is working for my computer and wifi in the same room. Any ideas out there?

Posted on Mar 24, 2014 5:36 PM

I have this question too

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by AustinJGibson,

AustinJGibson Mar 24, 2014 6:31 PM in response to Michael Trim
Level 4 (1,037 points)

Mar 24, 2014 6:31 PM in response to Michael Trim

Go to Settings and setup your Network settings.

For more info go to this article: http://support.apple.com/kb/TS4546.

I hope I answered your question.

Austin
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by Michael Trim,

Michael Trim Mar 24, 2014 6:55 PM in response to AustinJGibson
Level 1 (5 points)

Mar 24, 2014 6:55 PM in response to AustinJGibson

Nope. It says it is on my wireless account, the signal bars are fullo but when I test the signal it says it cannot connect to the server.
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by AustinJGibson,

AustinJGibson Mar 25, 2014 3:27 AM in response to Michael Trim
Level 4 (1,037 points)

Mar 25, 2014 3:27 AM in response to Michael Trim

Hmm... What kind of router do you have?

Austin
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by Michael Trim,

Michael Trim Mar 25, 2014 8:13 AM in response to AustinJGibson
Level 1 (5 points)

Mar 25, 2014 8:13 AM in response to AustinJGibson

ASUS router. I know it's a few years old, but it was working fine up until the other day.
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by AustinJGibson,

AustinJGibson Mar 25, 2014 1:41 PM in response to Michael Trim
Level 4 (1,037 points)

Mar 25, 2014 1:41 PM in response to Michael Trim

You can try resetting your Apple TV to factory settings. Maybe there is something wrong with the Apple TV itself.

See this article to restore your Apple TV: http://support.apple.com/kb/ht4367.
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by vazandrew,

vazandrew Mar 25, 2014 4:14 PM in response to Michael Trim
Level 6 (19,293 points)

Apple TV

Mar 25, 2014 4:14 PM in response to Michael Trim

Make sure router is up to date.

Check that DNS is set to automatic.

Connect Apple TV via ethernet to rule out wifi issues.

Signal test on the device isn't an accurate picture of your network

You can go to istumbler (Mac) or netstumbler (PC) to get a report of the network, see what it says there for signal strength and noise.
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Q: My appletv will not connect to the internet

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by AustinJGibson,

by Michael Trim,

by AustinJGibson,

by Michael Trim,

by AustinJGibson,

by vazandrew,

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