Activation Issue
I've removed the iphone from icloud but when i try to activate it, it still says that it is linked to another account?
iPhone 4S
I've removed the iphone from icloud but when i try to activate it, it still says that it is linked to another account?
iPhone 4S
You have to get the previous owner to erase the device and remove it from their account, as discussed in the article you were reading. Only the previous owner can help with this, and there is no way around activation lock.
right, and i appreciate the reply! But i was just on the previous owners account, i called them from my house phone to get the details; logged in and removed the device. After i removed the device, i turned off the iphone turned it back on and tried to activate it but it still gave me the same error telling me that this apple id can't be used to open this iphone.
Try powering it off, then back on.
Was the device erased? These are the proper steps (from http://support.apple.com/kb/TS4515):
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
After the device is erased and removed from the account, you can proceed with the device setup process.
Thank you for the advice guys. I took the phone to the apple store, turns out my cousin had gotten it from a previous owner as well. Found the correct id and set up the phone!
You're welcome. Great news.
Activation Issue