PaolaB28
Level 1 (0 points)

Q: Photo Booth not working!!!

I have a problem my photo booth hasn't been working for a while now. I already re started and did what it says in this pic: Captura de pantalla 2014-03-24 a la(s) 17.51.06.png I'm freaking out. I can see the pictures but it happens this: Captura de pantalla 2014-03-24 a la(s) 18.02.37.png It stays like that for a few seconds then it closes and it says that there's a problem and we I try to re started it keeps happening the same thing!

My teacher told me to delete photo booth and then get it back but there's a problem. I don't have the CD or whatever you need for the softwore and I don't have idea how to delete photo booth nor how to get it back. I NEED TO FIX THIS PROBLEM ASAP!

MacBook Pro, OS X Mavericks (10.9.2), I have a MacBook pro

Posted on Mar 24, 2014 6:21 PM

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PaolaB28

Q: Photo Booth not working!!!

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  • Helpful answers

  • by Linc Davis,

    Linc Davis Linc Davis Mar 24, 2014 7:04 PM in response to PaolaB28
    Level 10 (207,963 points)
    Applications
    Mar 24, 2014 7:04 PM in response to PaolaB28

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View ▹ Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • by PaolaB28,

    PaolaB28 PaolaB28 Mar 25, 2014 8:36 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 25, 2014 8:36 PM in response to Linc Davis

    This?

     

     

     

     

    25/03/14 20:34:06.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:09.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:12.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:15.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:18.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:21.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:24.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:27.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:30.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:33.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:34.770 Photo Booth[530]: iface 2

    25/03/14 20:34:34.771 Photo Booth[530]: alloc

    25/03/14 20:34:34.888 defaults[538]:

    The domain/default pair of (/Users/Paola/Library/Preferences/com.allocinit.CamTwist, videoSize) does not exist

    25/03/14 20:34:34.890 CamTwistAssistant[537]: Reply with 0.000000 0.000000

    25/03/14 20:34:34.961 CamTwistAssistant[537]: #SurfaceId 1, 0x1

    25/03/14 20:34:34.962 Photo Booth[530]: Surface ID 0x1

    25/03/14 20:34:34.962 Photo Booth[530]: Found Surface

    25/03/14 20:34:34.963 Photo Booth[530]: <CMVideoFormatDescription 0x60000005d970 [0x1063a4f00]> {

              mediaType:'vide'

              mediaSubType:'BGRA'

              mediaSpecific: {

                        codecType: 'BGRA'                    dimensions: 0 x 0

              }

              extensions: {<CFBasicHash 0x608000a65280 [0x1063a4f00]>{type = immutable dict, count = 4,

    entries =>

              1 : <CFString 0x106159de8 [0x1063a4f00]>{contents = "CVFieldCount"} = <CFNumber 0x137 [0x1063a4f00]>{value = +1, type = kCFNumberSInt64Type}

              2 : <CFString 0x11339bc10 [0x1063a4f00]>{contents = "CVBytesPerRow"} = <CFNumber 0x37 [0x1063a4f00]>{value = +0, type = kCFNumberSInt64Type}

              4 : <CFString 0x10beb9818 [0x1063a4f00]>{contents = "com.apple.cmio.format_extension.video.only_has_i_frames"} = <CFBoolean 0x1063a57f0 [0x1063a4f00]>{value = true}

              5 : <CFString 0x10289e380 [0x1063a4f00]>{contents = "FormatName"} = <CFString 0x11339bc30 [0x1063a4f00]>{contents = "Component Video - CCIR-601 RGB"}

    }

    }

    }

    25/03/14 20:34:34.963 Photo Booth[530]: query

    25/03/14 20:34:34.963 Photo Booth[530]: MyPlugInitializeWithObjectID

    25/03/14 20:34:34.963 Photo Booth[530]: init

    25/03/14 20:34:34.964 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:34.964 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:34.964 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.167 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.167 Photo Booth[530]: enog

    25/03/14 20:34:35.168 Photo Booth[530]: bolg

    25/03/14 20:34:35.168 Photo Booth[530]: 0

    25/03/14 20:34:35.168 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.168 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.168 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.169 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.169 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.169 Photo Booth[530]: MyPlugObjectGetPropertyDataSize

    25/03/14 20:34:35.169 Photo Booth[530]: sel dnwo

    25/03/14 20:34:35.170 Photo Booth[530]: scope bolg

    25/03/14 20:34:35.170 Photo Booth[530]: elt 0

    25/03/14 20:34:35.170 Photo Booth[530]: MyPlugObjectGetPropertyDataSize

    25/03/14 20:34:35.170 Photo Booth[530]: sel dnwo

    25/03/14 20:34:35.170 Photo Booth[530]: scope bolg

    25/03/14 20:34:35.171 Photo Booth[530]: elt 0

    25/03/14 20:34:35.171 Photo Booth[530]: MyPlugObjectGetPropertyDataSize

    25/03/14 20:34:35.171 Photo Booth[530]: sel dnwo

    25/03/14 20:34:35.171 Photo Booth[530]: scope bolg

    25/03/14 20:34:35.172 Photo Booth[530]: elt 0

    25/03/14 20:34:35.172 Photo Booth[530]: MyPlugObjectGetPropertyDataSize

    25/03/14 20:34:35.172 Photo Booth[530]: sel dnwo

    25/03/14 20:34:35.172 Photo Booth[530]: scope bolg

    25/03/14 20:34:35.172 Photo Booth[530]: elt 0

    25/03/14 20:34:35.173 Photo Booth[530]: MyPlugObjectGetPropertyDataSize

    25/03/14 20:34:35.173 Photo Booth[530]: sel dnwo

    25/03/14 20:34:35.173 Photo Booth[530]: scope bolg

    25/03/14 20:34:35.173 Photo Booth[530]: elt 0

    25/03/14 20:34:35.174 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.174 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.174 Photo Booth[530]: grrf

    25/03/14 20:34:35.174 Photo Booth[530]: bolg

    25/03/14 20:34:35.174 Photo Booth[530]: 0

    25/03/14 20:34:35.175 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.175 Photo Booth[530]: grrf

    25/03/14 20:34:35.175 Photo Booth[530]: bolg

    25/03/14 20:34:35.175 Photo Booth[530]: 0

    25/03/14 20:34:35.175 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.176 Photo Booth[530]: trfn

    25/03/14 20:34:35.176 Photo Booth[530]: bolg

    25/03/14 20:34:35.176 Photo Booth[530]: 0

    25/03/14 20:34:35.176 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.176 Photo Booth[530]: trfm

    25/03/14 20:34:35.177 Photo Booth[530]: bolg

    25/03/14 20:34:35.177 Photo Booth[530]: 0

    25/03/14 20:34:35.177 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.177 Photo Booth[530]: trfn

    25/03/14 20:34:35.177 Photo Booth[530]: bolg

    25/03/14 20:34:35.178 Photo Booth[530]: 0

    25/03/14 20:34:35.178 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.178 Photo Booth[530]: dulp

    25/03/14 20:34:35.178 Photo Booth[530]: tpni

    25/03/14 20:34:35.178 Photo Booth[530]: 0

    25/03/14 20:34:35.179 Photo Booth[530]: MyPlugObjectGetPropertyDataSize

    25/03/14 20:34:35.179 Photo Booth[530]: sel dnwo

    25/03/14 20:34:35.179 Photo Booth[530]: scope bolg

    25/03/14 20:34:35.179 Photo Booth[530]: elt 0

    25/03/14 20:34:35.181 Photo Booth[530]: MyPlugObjectIsPropertySettable

    25/03/14 20:34:35.181 Photo Booth[530]: MyPlugObjectIsPropertySettable

    25/03/14 20:34:35.181 Photo Booth[530]: MyPlugObjectIsPropertySettable

    25/03/14 20:34:35.182 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.182 Photo Booth[530]: Clock

    25/03/14 20:34:35.182 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.182 Photo Booth[530]: hnmp

    25/03/14 20:34:35.182 Photo Booth[530]: bolg

    25/03/14 20:34:35.182 Photo Booth[530]: 0

    25/03/14 20:34:35.201 Photo Booth[530]: [Warning] CameraController - Unable to set the proper camera format due to camera locking error: Error Domain=AVFoundationErrorDomain Code=-11800 "No se ha podido completar la operaci�n" UserInfo=0x600000a78c00 {NSUnderlyingError=0x60800005d580 "No se ha podido completar la operaci�n (error OSStatus 2003332927).", NSLocalizedFailureReason=Se ha producido un error desconocido (2003332927), NSLocalizedDescription=No se ha podido completar la operaci�n}

    25/03/14 20:34:35.204 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.204 Photo Booth[530]: hnmp

    25/03/14 20:34:35.204 Photo Booth[530]: bolg

    25/03/14 20:34:35.204 Photo Booth[530]: 0

    25/03/14 20:34:35.213 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.214 Photo Booth[530]: hnmp

    25/03/14 20:34:35.214 Photo Booth[530]: bolg

    25/03/14 20:34:35.214 Photo Booth[530]: 0

    25/03/14 20:34:35.214 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.214 Photo Booth[530]: hnmp

    25/03/14 20:34:35.214 Photo Booth[530]: bolg

    25/03/14 20:34:35.215 Photo Booth[530]: 0

    25/03/14 20:34:35.217 Photo Booth[530]: MyPlugObjectHasProperty

    25/03/14 20:34:35.217 Photo Booth[530]: dslp

    25/03/14 20:34:35.218 Photo Booth[530]: tpni

    25/03/14 20:34:35.218 Photo Booth[530]: 0

    25/03/14 20:34:35.218 Photo Booth[530]: MyPlugObjectSetPropertyData

    25/03/14 20:34:35.218 Photo Booth[530]: Clock

    25/03/14 20:34:35.222 Photo Booth[530]: Clock

    25/03/14 20:34:35.223 Photo Booth[530]: MyPlugStreamCopyBufferQueue

    25/03/14 20:34:35.223 Photo Booth[530]: MyPlugDeviceStartStream p

    25/03/14 20:34:35.223 Photo Booth[530]: [Warning] PBView - camera format may reset due to camera locking error: Error Domain=AVFoundationErrorDomain Code=-11800 "No se ha podido completar la operaci�n" UserInfo=0x600000a7fcc0 {NSUnderlyingError=0x60000064ea30 "No se ha podido completar la operaci�n (error OSStatus 2003332927).", NSLocalizedFailureReason=Se ha producido un error desconocido (2003332927), NSLocalizedDescription=No se ha podido completar la operaci�n}

    25/03/14 20:34:35.615 com.apple.launchd.peruser.501[159]: (com.apple.PhotoBooth.36288[530]) Job appears to have crashed: Floating point exception: 8

    25/03/14 20:34:35.616 CamTwistAssistant[537]: error <error: 0x10b2c9b50> { count = 1, contents =

              "XPCErrorDescription" => <string: 0x10b2c9e60> { length = 18, contents = "Connection invalid" }

    }

    25/03/14 20:34:35.788 ReportCrash[526]: Saved crash report for Photo Booth[530] version 6.0 (517) to /Users/Paola/Library/Logs/DiagnosticReports/Photo Booth_2014-03-25-203435_Paola-2.crash

    25/03/14 20:34:36.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:37.000 kernel[0]: IO80211ScanManager::startScan: Broadcast scan request received from 'system_profiler' (pid 545) ().

    25/03/14 20:34:37.000 kernel[0]: IO80211ScanManager::startScan: Initiating scan.

    25/03/14 20:34:37.000 kernel[0]: touchup IPv4 Multicast with DSCP <0x30>

    25/03/14 20:34:39.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:40.000 kernel[0]: IO80211ScanManager::scanDone: Scheduling cache purge timer in 30 seconds.

    25/03/14 20:34:40.000 kernel[0]: IO80211ScanManager::getScanResult: All scan results returned for 'system_profiler' (pid 545).

    25/03/14 20:34:40.000 kernel[0]: IO80211ScanManager::startScan: Broadcast scan request received from 'locationd' (pid 40) ().

    25/03/14 20:34:40.000 kernel[0]: IO80211ScanManager::getScanResult: All scan results returned for 'locationd' (pid 40).

    25/03/14 20:34:41.000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xa400 ****

    25/03/14 20:34:42.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:45.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:48.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

    25/03/14 20:34:51.000 kernel[0]: SMC::smcReadKeyAction ERROR TC0D kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff800d84e000

  • by Linc Davis,

    Linc Davis Linc Davis Mar 25, 2014 8:47 PM in response to PaolaB28
    Level 10 (207,963 points)
    Applications
    Mar 25, 2014 8:47 PM in response to PaolaB28

    Quit "CamTwist" and see whether there's an improvement.

  • by PaolaB28,

    PaolaB28 PaolaB28 Mar 26, 2014 7:43 AM in response to Linc Davis
    Level 1 (0 points)
    Mar 26, 2014 7:43 AM in response to Linc Davis

    Already did and it doesn't work

  • by Linc Davis,

    Linc Davis Linc Davis Mar 26, 2014 8:06 AM in response to PaolaB28
    Level 10 (207,963 points)
    Applications
    Mar 26, 2014 8:06 AM in response to PaolaB28

    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process (Photo Booth). The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

  • by JonathanGranato,

    JonathanGranato JonathanGranato Feb 14, 2016 4:23 AM in response to PaolaB28
    Level 1 (4 points)
    Desktops
    Feb 14, 2016 4:23 AM in response to PaolaB28

    Just checking in here as this has afflicted my Mac.  I can do intermediate troubleshooting but I never go farther than I know where I can stop without doing any further harm.  I have a case # with AppleCare, but I'm just seeing if there's possibly a broader issue with Photo Booth.  Thanks.