I have recently bought a HP ENVY 4500 e-All-in-One printer and am running it through Mac OS X 10.9.2 (Mavericks). The print and copy functions are working fine but it won't let me enable the scan to computer function on my Macbook. How do I fix this?
MacBook Pro, OS X Mavericks (10.9.2)
Any error messages?
Have you followed this guide?
I have the same problem.
It is not a matter of 'error message' nor does it have anything to do with the link provided. That link is all about scanning initiatives from the Mac. The question here is about doing the scanning initiative from the scanner control panel. That is called 'Scan to computer'.
Somehow the Mac has to be put in a receiving mode for that (makes sense). HP only provides the neccessary info for Windows, because 'This step is not necessary for Mac operating systems'. See http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/learnUseDisp lay/?sp4ts.oid=5304875&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay= wsrp-navigationalState%3DdocId%253Demr_na-c03767419-7%257CdocLocale%253Den_US&ja vax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vi gnette.cachetoken
Seems the Mac is in receiving mode by default. But that is not the case. Because the printer says it sees no available computers.
So how can the Mac be put in receiving mode manually ? Or what should happen to make it in receiving mode by default ?
I don't have one of those - but my read of the guide says that function (scan to computer with the Start Scan button) is not available for Macs.
Where it says:
Step three: Scan in OS X 10.9, 10.8, 10.7, or 10.6
Depending on your operating system, use one of the following methods (where available) to scan:
HTH
Help with HP ENVY 4500 and Mac OS X 10.9.2
