3 Replies Latest reply: Mar 24, 2014 10:19 PM by AnaMusic
Calpok17 Level 1 (0 points)

My sound won't work

When I try to increase/decrease the volume, the volume popup comes up and goes up/down accordingly

However, it says Headphones above it, even though I don't have Headphones.

Sound works fine when I plug headphones in.

Any solution?

I use a iPhone 5S with IOS 7.0.3


iPhone 5s, iOS 7.0.3
  • AnaMusic Level 9 (57,110 points)

    Try This...

     

    Close All Open Apps...Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...

     

    Wait for the Apple logo to Appear...

     

    Usually takes about 15 - 20 Seconds... ( But can take Longer...)

     

    Release the Buttons...

  • Calpok17 Level 1 (0 points)

    Tried this, didn't seem to work

  • AnaMusic Level 9 (57,110 points)

    Calpok17 wrote:

     

    ... didn't seem to work

     

    Try it again... it will either work or not... If not...

     

    Try a Restore...

     

    1: Connect the device to Your computer and open iTunes.

     

    2: If the device appears in iTunes, select and click Restore on the Summary pane.

     

    Restoring  >  http://support.apple.com/kb/HT1414

     

     

    You could also try Plugging and Unplugging the headphones in a few times...