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Kwanruan
Level 1 (0 points)

Q: How to set security question

Dear sir, I cannot buy application on App Store .

iOS 7.1

Posted on Mar 25, 2014 5:53 AM

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Kwanruan

Q: How to set security question

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 25, 2014 5:58 AM in response to Kwanruan
    Level 10 (133,984 points)
    iTunes
    Mar 25, 2014 5:58 AM in response to Kwanruan

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.

     

    If you mean that you can't remember your answers then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use