HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music

Learn about Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music
Becmark03

Q: I have just looked on my bank statement that apple I tunes has been taking over $200.00 out my bank why. And how

Hi please tell me why apple iTunes keep taking $50-$60 out of my bank account really upset and confused. Do you have to pay for I tube. I'm sick of the charges it's now been over $200. I would like to know what's happening or has someone been using my account.

iPod classic

Posted on Mar 25, 2014 6:45 AM

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Q: I have just looked on my bank statement that apple I tunes has been taking over $200.00 out my bank why. And how

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 25, 2014 6:59 AM in response to Becmark03
    Level 10 (134,205 points)
    iTunes
    Mar 25, 2014 6:59 AM in response to Becmark03

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple, we won't know what the charges are for nor if anybody else has been using your account.

     

    There isn't a charge just for using iTunes, only for what you buy or subscribe to.

     

    You can view the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.

     

    If there are regular (e.g. monthly or weekly) charges for the same amounts from the same apps then check to see if you have any auto-renewing subscriptions - there are instructions on this page for viewing, managing and stopping them : http://support.apple.com/kb/HT4098

     

    If there are charges on your account which you didn't make, and nobody else has access to your account or devices and made them, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption