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Ainsworthdavis

Q: I bought a book in iBooks but i recieved it is a foreign language. What should I do to get English and not have to pay again?

I bought a book in iBooks but received it in a foreign language. What should I do to get it in English and not have to pay again?

iPhone 5

Posted on Mar 25, 2014 7:09 AM

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Q: I bought a book in iBooks but i recieved it is a foreign language. What should I do to get English and not have to pay again?

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 25, 2014 7:16 AM in response to Ainsworthdavis
    Level 10 (133,631 points)
    iTunes
    Mar 25, 2014 7:16 AM in response to Ainsworthdavis

    What languase does the book's description page in the store say that it's in ? If it says that it's in English then try deleting it from the bookshelf in the iBooks app and redownload it via the Purchased tab in the ibookstore in the app.

     

    If it redownloads in the wrong language then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

     

    If the book's description page says that it's in the language that it's downloaded in then purchases are considered final, but you can try the above 'report a problem' link or Contact site to contact iTunes Support and see if they will refund or credit you