1282 Views 4 Replies Latest reply: Aug 30, 2006 10:30 AM by eeyore2002
Have you tried resetting your iPod?: hold the "menu" + "select" (center) buttons together for about 7 seconds. Then the Apple logo will appear on the screen.
I know you've "wiped out the entire play list and started fresh", but have you tried restoring your iPod? See this link about it:
Restoring shuold take about 5 minutes. This process will delete the music off your iPod, but will not affect your iTunes library. Restoring isn't just deleting songs, because it can definetely clear up glitches in your iPod.
I hope this helps,
Hi ... sorry I did not see your question until just now.
No, resetting the software on the Ipod did not work. I ended up going to a MAC dealer and explained the problem and what I had done to correct it. They completely agreed with my methodogy and suggested that I ask for a replacement Shuffle as this one has something physically wrong with it. I am waiting for the replacement now.
Hope this helps.