unexpected crash restarts iPad 3,3 64GB

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ttomasz Author

Level 1

1 points

unexpected crash restarts iPad 3,3 64GB

Is there anbody who understand iPad's sytem diagnostic and system data logs language?

Or

Have error numbers list with explanations?

{"os_version":"iOS 7.1 (11D167)","bug_type":"110"}

Incident Identifier: BF7AC9AF-A775-444F-AA85-02737B997A6D

CrashReporter Key: a259a7c8677d695b923d1a8678ae46f3ee573cf4

Hardware Model: iPad3,3

Date/Time: 2014-03-23 22:25:54.030 +0100

OS Version: iOS 7.1 (11D167)

panic(cpu 0 caller 0x8a220579): kernel abort type 4: fault_type=0x1, fault_addr=0xeb18e6c0

r0: 0x9bcec784 r1: 0x00000000 r2: 0x00000001 r3: 0x00000000

r4: 0x9e9752e4 r5: 0xeb18e6ac r6: 0x00306000 r7: 0x80173910

r8: 0x00000000 r9: 0x00000000 r10: 0xcb1407a4 r11: 0x00024a3b

r12: 0xcd25a8e1 sp: 0x801738f8 lr: 0x8a3036d7 pc: 0x8a3036e0

cpsr: 0x80000033 fsr: 0x00000005 far: 0xeb18e6c0

Debugger message: panic

OS version: 11D167

Kernel version: Darwin Kernel Version 14.0.0: Fri Feb 21 19:33:51 PST 2014; root:xnu-2423.10.67~1/RELEASE_ARM_S5L8945X

Kernel slide: 0x000000000a200000

Kernel text base: 0x8a201000

Boot : 0x532efeb8 0x00000000

Sleep : 0x532f5104 0x0006fa56

Wake : 0x532f5106 0x000001a1

Calendar: 0x532f5140 0x000c36f9

Panicked task 0xcc620e30: 18609 pages, 16 threads: pid 353: MobileSafari

panicked thread: 0xcd25a8e0, backtrace: 0x80173630

0x8a3176ed

0x8a318293

0x8a2b6e33

0x8a220579

0x8a21c7c8

0x8a2ff1f5

0x8a2eabcb

0x8a29192f

0x8a291b17

0x8a6863fb

0x8a687961

0x8a68719d

0x8a29b9a5

0x8a68885f

0x8a4c62dd

0x8a30e163

0x8a2ad2f1

0x8a2b42af

0x8a21c2f4

Task 0xcbc1ac00: 19759 pages, 119 threads: pid 0: kernel_task

Task 0xcbc1a950: 264 pages, 3 threads: pid 1: launchd

Task 0xcbc1a3f0: 1479 pages, 11 threads: pid 14: UserEventAgent

Task 0xcbc19e90: 1394 pages, 7 threads: pid 15: wifid

Task 0xcbc19930: 893 pages, 3 threads: pid 18: timed

Task 0xcbc19120: 860 pages, 5 threads: pid 21: mediaremoted

Task 0xcbc18bc0: 910 pages, 2 threads: pid 23: fairplayd.A1

Task 0xcbc17e50: 387 pages, 2 threads: pid 28: softwareupdated

Task 0xcbc17ba0: 3586 pages, 16 threads: pid 29: backboardd

Task 0xcbc17390: 955 pages, 3 threads: pid 32: mDNSResponder

Task 0xcbc16b80: 579 pages, 2 threads: pid 35: softwarebehavior

Task 0xcbc168d0: 1129 pages, 3 threads: pid 36: assistantd

Task 0xcbc16370: 1230 pages, 7 threads: pid 38: aggregated

Task 0xcbc158b0: 220 pages, 4 threads: pid 42: syslogd

Task 0xcbc15600: 1525 pages, 4 threads: pid 43: aosnotifyd

Task 0xcbc150a0: 204 pages, 2 threads: pid 45: keybagd

Task 0xcbc14b40: 353 pages, 2 threads: pid 47: powerd

Task 0xcbc13dd0: 1263 pages, 2 threads: pid 52: lockdownd

Task 0xcbc13b20: 3039 pages, 11 threads: pid 53: locationd

Task 0xcbc135c0: 1276 pages, 5 threads: pid 55: identityservices

Task 0xcbc13310: 135

iPad (3rd gen) Wi-Fi + Cellular, iOS 7.1

Posted on Mar 25, 2014 11:07 AM

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Answer 1

Mar 25, 2014 2:30 PM in response to ttomasz

Am not familiar with crash log errors.

Have you tried this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430

Have you tried a Restore?

Update and restore alert messages on iPhone, iPad, and iPod touch

http://www.buybuyla.com/tech/view/012953a0d412000e.shtml

iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275

iPad: Unable to update or restore

http://support.apple.com/kb/ht4097

iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694

If you can’t update or restore your iOS device

http://support.apple.com/kb/ht1808

Take it to an Apple Store for evaluation.

Make a Genius Bar Reservation

http://www.apple.com/retail/geniusbar/

 Cheers, Tom 😉

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Answer 2

ttomasz Author

Level 1

1 points

Mar 25, 2014 4:03 PM in response to Texas Mac Man

Yes

Reset / restore was done.

Problem persist

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Answer 3

Apr 24, 2014 1:00 PM in response to ttomasz

Exact same issue here with an iPad 3 16GB Wifi. Crashes originally started after updating 7.0.6.

Since 7.1 and 7.1.1 crashes occur less but still happening over a dozen times a day.

Appears to be when returning to device after a few mins when trying to unlock.

Done multiple wipes and restores via multiple computers etc and problem still persists.

Any help would be appreciated as it looks to me as though Apple have released software to intentionally break this iPad in order to upgrade to a letter version (I know this sounds cynical and like a conspiracy theory but spending almost £400 on a device for it not to even last two years is frankly ridiculous).

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Answer 4

ttomasz Author

Level 1

1 points

Apr 24, 2014 2:14 PM in response to TomWarren

sometimes i think that apple now, is a company of "big numbers risk management" and cases like ours it is only colateral demage for them and they dont care - and they only care, that it is a fraction of % caseses in clients unsatisfaction. It has nothing to do with Jobs carring so much about user experiance.

There is no eaven ******* hardware test to unwser basic question is it hardware or software problem?

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Answer 5

ttomasz Author

Level 1

1 points

Oct 18, 2014 11:02 AM in response to ttomasz

with ios 8 problem reduce to almost zero.

that means ios 7 was a problem , brawo apple for all this years of no-responce to problem 😠

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Answer 6

Oct 18, 2014 11:06 AM in response to ttomasz

Good luck on getting someone to make sense of that. Whomever can do so ... MUST be working for Apple and paid very very well ... :-) ...

If you're having problems and want to cure them, something that generates logs like that ... then try an iTunes factory default reset. Be sure to do your backups ... though ...

Back up and Restore your iOS Device with iCloud or iTunes

http://support.apple.com/kb/ht1766

iTunes: About iOS Backups

http://support.apple.com/kb/ht4946

Use iTunes to Restore your iOS Device to Factory Settings

http://support.apple.com/kb/ht1414

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Answer 7

ttomasz Author

Level 1

1 points

Oct 19, 2014 3:14 PM in response to Star Traveler

yes, I sid it , even several times and other resets too.

thank you anyway

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Answer 8

Oct 30, 2014 11:57 AM in response to ttomasz

Well, a troubleshooting procedure for me would be to first, not erase it on the iPad, itself, but to erase it from the iTunes program, so that it would perform a "clean system install". The other way wouldn't. So, that would be first. Then next, I would hold off the restoring of my backup and set it to factory default condition ... alone ... with none of my data on there and none of my apps on there. At that point, I would check the various functions on the iPad in this "factory fresh" condition to see if I come up with any problem. If I encountered any problem, I would go on down to Apple and show them the problem, and let them know that this is a "clean system install", that there are none of my apps on there, and that there is none of my data on there ... and therefore the problem (whatever it might be) is from a "factory fresh model" just like they sell today! I would work with Apple to cure the problem in that factory fresh state, and without any of my data on there ... from that day forward, until it was solved in that condition.

That would be my troubleshootimg methodology.

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