Where is the "restore" button located please

Hello nsoulerjim,

It sounds like you are trying to restore your phone, but cannot find the restore button. This article will help you perform this action named:

Use iTunes to restore your iOS device to factory settings

http://support.apple.com/kb/ht1414

Before you restore your device

1. Make sure you’re using the latest version of iTunes.
2. Use iTunes to back up your device and transfer and sync any additional content to your computer.
3. Turn off Find My iPhone in Settings > iCloud on your device to disable Activation Lock.

Restore your iOS device

1. Connect your iOS device to your computer using the cable that came with it.
2. Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
3. 
4. Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
5. 

Thank you for using Apple Support Communities.

All the very best,

Sterling