Both my ipad mini and my iphone 5, when connect via cable to my computer as the following: Trust this computer? I click yes, but neither is able to be seen in itunes. I can see them from the computer explorer, but not via itunes. Not sure how to get them to show up and sync them. Help!
dell, Windows XP
Hello samilam,
Thank you for the details of the issue you are experiencing with your iPhone and iPad mini not appearing in iTunes. I recommend following the steps in the article below to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.
itunes cannot see any of my devices.
