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Reimbursement

How can I get reimbursed for a payment I made of $14.28 on 03/24/14 to see the Spider Man movie? My son was not able to see it.

Please advise. Thank you.-


Here's is the payment posted to my bank account


<Personal Information Edited by Host>

Apple TV

Posted on Mar 25, 2014 3:10 PM

Reply
1 reply

Mar 26, 2014 12:56 AM in response to AnaMariaConcha

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your purchased details from your post.


Was there a problem with the film e.g. did it not play ? If there was then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If there wasn't a problem with the film then all purchases are considered final, but you can try the above links and see if they will refund or credit you.

Reimbursement

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