Sherry252
Level 1 (0 points)

Q: Why does my Mac shutdown while playing itunes and the machine is in idle mode?

When I am playing music and my iMac goes into sleep mode, the music stops after 5 to 10 minutes and my machine shuts down.  Why?  Is there a way to stop this behavior?

iMac, Mac OS X (10.7.3)

Posted on Mar 25, 2014 4:10 PM

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Sherry252

Q: Why does my Mac shutdown while playing itunes and the machine is in idle mode?

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  • Helpful answers

  • by jason269,

    jason269 jason269 Mar 27, 2014 8:37 AM in response to Sherry252
    Community Specialists
    Mar 27, 2014 8:37 AM in response to Sherry252

    Hello, Sherry252. 

     

    Thank you for visiting Apple Support Communities. 

     

    This sounds like you may need to adjust your Energy Saver settings.  Here is some information regarding this feature and how to adjust the settings. 

     

    About Energy Saver sleep and idle modes in Mac OS X

    http://support.apple.com/kb/ht2412

     

    Cheers,

     

    Jason H. 

  • by Sherry252,

    Sherry252 Sherry252 Mar 31, 2014 2:06 PM in response to Sherry252
    Level 1 (0 points)
    Mar 31, 2014 2:06 PM in response to Sherry252

    Hello Jason,,
         Thanks for the response.  Your suggestion is not my problem.        It does not matter how long I set the machine to sleep.  My       machine powers down after some period, but ONLY when I am playing       iTunes.  I am also running Parallels 9.0 which uses Windows 7 at       the same time Mavericks is running.  This allows me to use my       Windows programs.  If I shut down Parallels, it does not solve my       problem.  Also, it is important to note that when playing iTunes,       the machine suspends Windows 7 completely and powers down the Mac       to the sign-on screen.  Sometimes the machine powers down after 10       minutes and sometimes 20 minutes or a little more.  I am really       stumped!!  This situation never happens unless I am playing       iTunes.  Otherwise the sleep routine functions normally.
    Sherry

  • by xmind,

    xmind xmind Sep 24, 2016 7:46 AM in response to jason269
    Level 1 (8 points)
    iTunes
    Sep 24, 2016 7:46 AM in response to jason269

    Hi Jason

     

    I have a similar behaviour as well, and the settings from Energy Saver are not taken in consideration at all. I have mine at 3hrs and after 30 mins or so, the mac is going in sleeping mode and iTunes stops.

     

    Any other ideas ?

    Thanks

    Rob

  • by Eric Root,

    Eric Root Eric Root Sep 24, 2016 8:49 AM in response to xmind
    Level 9 (74,186 points)
    iTunes
    Sep 24, 2016 8:49 AM in response to xmind

    You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

     

    Try setting Sleep to Never and Display Sleep to the desired time.

  • by xmind,

    xmind xmind Sep 24, 2016 5:20 PM in response to Eric Root
    Level 1 (8 points)
    iTunes
    Sep 24, 2016 5:20 PM in response to Eric Root

    Thanks Eric, will do. I saw it after I replied to Jason.

  • by Eric Root,

    Eric Root Eric Root Sep 25, 2016 9:26 AM in response to xmind
    Level 9 (74,186 points)
    iTunes
    Sep 25, 2016 9:26 AM in response to xmind

    You are welcome.