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Stuck sending information to Apple

I have been an iTunes match user since November of 2012 and think it has been a great service until lately. The issue I am having is that when the match service scans my library for new music, it get's stuck on the first step "sending information to apple". This has been going on for the better part of 2 weeks now and is completly frustrating since I am unable to match any new music that I have added since the last update.

Has anyone else been experiencing this issue?

Windows 8, iTunes 11.1.5.5

Posted on Mar 25, 2014 4:16 PM

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4 replies

Mar 26, 2014 11:47 AM in response to doomius

Hi,

Stop match process. Hold shift key whilst turning of match. Turn match back on and select add this computer.

Another option is to stop match process then go to menu> store> update iTunes Match.

Jim

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Apr 20, 2014 8:05 AM in response to Jimzgoldfinch

"stop match process then go to menu> store> update iTunes Match."

That one worked for me.

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Apr 23, 2014 7:49 PM in response to doomius

stop match process then go to menu> store> update iTunes Match <-- this worked for me as well. Thanks!

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May 12, 2014 6:02 PM in response to Jimzgoldfinch

"Another option is to stop match process then go to menu> store> update iTunes Match."

Genuis! Up until now I've been turning Match on and off just to update it and doing that occasionally loses artwork.

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Stuck sending information to Apple

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