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Help!! Restoring error.

Hello, I recently backed up and tried to restore my IPod touch 5th generation. It started to restore, but then said there was an error. Now, I know I need to update itunes, but if I download the updated version, will I lose my backup?


Thanks!

-Barb

iPod touch, iOS 7.0.6

Posted on Mar 25, 2014 6:44 PM

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Question marked as Best reply

Posted on Mar 25, 2014 6:48 PM

No your backups arent moved, edited, or deleted when updating, uninstalling, or installing itunes. They are kept in a seperate file. If you want to make a copy of them for safe keeping here's the folder location.


Source: http://support.apple.com/kb/HT4946


Where are iTunes backups stored on your computer

The folder where your backup data is stored depends on the computer's operating system. Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in the following places:

  • Mac: ~/Library/Application Support/MobileSync/Backup/
    The "~" represents your Home folder. If you don't see Library in your home folder, hold Option and click the Go menu.
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
  • Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press Return.
3 replies
Question marked as Best reply

Mar 25, 2014 6:48 PM in response to Barbara1523

No your backups arent moved, edited, or deleted when updating, uninstalling, or installing itunes. They are kept in a seperate file. If you want to make a copy of them for safe keeping here's the folder location.


Source: http://support.apple.com/kb/HT4946


Where are iTunes backups stored on your computer

The folder where your backup data is stored depends on the computer's operating system. Make sure the backup folder is included in your data-backup routine. iTunes places the backup files in the following places:

  • Mac: ~/Library/Application Support/MobileSync/Backup/
    The "~" represents your Home folder. If you don't see Library in your home folder, hold Option and click the Go menu.
  • Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
  • Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press Return.

Help!! Restoring error.

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