Quilt girl
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Q: After updating to iOS7 text messages no longer stream on both iPad and phone. What happened?

I recently updated my iPhone 5 and my iPad mini to iOS7.1. Before updating, text messages were streamed on both my iPad mini and my phone. Now the messages appear only on the product of origin.

iPhone 5, iOS 7.0.1

Posted on Mar 26, 2014 12:43 PM

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Quilt girl

Q: After updating to iOS7 text messages no longer stream on both iPad and phone. What happened?

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  • by jeremy_v,

    jeremy_v jeremy_v Mar 28, 2014 11:55 AM in response to Quilt girl
    Community Specialists
    Mar 28, 2014 11:55 AM in response to Quilt girl

    Hi Quilt girl,

     

    Thanks for visiting Apple Support Communities.

     

    I recommend the troubleshooting steps in this article if you do not receive iMessages to both devices:

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/ts2755

     

    Start with these steps:

    1. Go to Settings > Messages > Send & Receive and make sure that you registered iMessage with your phone number or Apple ID and that you selected iMessage for use. If the phone number or Apple ID isn't available for use, troubleshoot iMessage registration.

    2. Open Safari and navigate to www.apple.com to verify data connectivity. If a data connection isn't available, troubleshoot cellular data or a Wi-Fi connection.

    3. iMessage over cellular data might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn which network your phone supports. If your network doesn't support simultaneous data and voice calls, go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while you're on a call.

    4. Restart your device.

    5. Tap Settings > General > Reset > Reset Network Settings on your devices.

    All the best,

     

    Jeremy