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Apple kimliğime ait güvenlik sorularının cevaplarını hatırlamıyorum. Bu yüzden hesabım ile satın alma işlemi yapamıyorum.

appstore'da satın alma işlemi yapınca bende doğrulamak için güvenlik sorumun cevabını istiyor. ben cevabı bilmiyorum. ne yapabilirim

iPhone 4S, iOS 7.1

Posted on Mar 26, 2014 12:19 PM

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Question marked as Best reply

Posted on Mar 26, 2014 1:04 PM

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.


If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

1 reply
Question marked as Best reply

Mar 26, 2014 1:04 PM in response to notrina

The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.


If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Apple kimliğime ait güvenlik sorularının cevaplarını hatırlamıyorum. Bu yüzden hesabım ile satın alma işlemi yapamıyorum.

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