How can change These questions help us verify your identity.

How can change questions help us verify your identity.

iPhone 4, iOS 6.0.1

Posted on Mar 26, 2014 12:20 PM

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1 reply

Mar 26, 2014 12:22 PM in response to Ralnuaimi77

Alternatives for Help Resetting Security Questions and Rescue Mail


Due to recent changes in how Apple handles this issue, the most successful

option is #5, below.


1. Apple ID- All about Apple ID security questions.


2. Rescue email address and how to reset Apple ID security questions


3. Apple ID- Contacting Apple for help with Apple ID account security.


4. Fill out and submit this form. Select the topic, Account Security.


5. Call Apple Customer Service: Contacting Apple for support in your

country and ask to speak to Account Security.


Note: If you have already forgotten your security questions, then you cannot

set up a rescue email address in order to reset them. You must set up

the rescue email address beforehand.


How to Manage your Apple ID: Manage My Apple ID

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How can change These questions help us verify your identity.

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