Q: iphone to laptop issues!!!

Bought an iphone 5c today and trying to put music on it from laptop but says it is not responding or has been disconnected when i try to send a song to it??? (using usb lead)

Posted on Mar 26, 2014 2:22 PM

I have this question too

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by sheila_m.,

sheila_m. Mar 28, 2014 8:38 AM in response to emmalouise2510
Community Specialists

Mar 28, 2014 8:38 AM in response to emmalouise2510

Hello emmalouise2510,

Congratulations on your new iPhone 5c! I am sure you are eager to setup your new iPhone. Thank you for the details of the issue you are experiencing when trying to add music using iTunes.

I recommend using the steps in the following article for the issue you described:
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254

Thank you for using Apple Support Communities.

Best,
Sheila M.
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Q: iphone to laptop issues!!!

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by sheila_m.,

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