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Joseph24382
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Q: A few week ago I purchased two Mobee magic Chargers.

Items were purchased from the Reston, VA store. One charger will stay locked in the mouse when in use. Can I reture it to the store. I can not find my purchase receipt which was to be cent by E mail . I have the originia Boxes.

 

Joseph Eley,

 

 

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Posted on Mar 26, 2014 2:57 PM

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Joseph24382

Q: A few week ago I purchased two Mobee magic Chargers.

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  • by sheila_m.,

    sheila_m. sheila_m. Mar 28, 2014 6:39 AM in response to Joseph24382
    Community Specialists
    Mar 28, 2014 6:39 AM in response to Joseph24382

    Hello Joseph,

     

    Thank you for the details of the issue you are experiencing with your Mobee Magic Charger.  Find the Apple Store Return Policy below:

    Returns & Refunds

    Apple wants you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.

    U.S. Returns & Refunds Policy

    Standard Return Policy

    There are a few important things to keep in mind when returning a product you purchased from the U.S. Apple Online Store:

    • You have 14 calendar days to return an item from the date you received it. For an Apple iPhone, you have 14 calendar days.
    • Only items that have been purchased directly from Apple, either through the Apple Online Store or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
    • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

    There are some items, however, that are ineligible for return, including:

    • Opened software*
    • Electronic Software Downloads
    • Software Up-to-Date Program Products (software upgrades)
    • Apple Store Gift Cards
    • Apple Developer Connection Products (Membership and Technical Support)
    • Apple Print Products

    *You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.

    Find more information here:

    Returns & Refunds

    http://store.apple.com/us/help/returns_refund

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.