When I sync my iPad, I am asked to authorize my computer and then told it is already authorized and then asked to authorize again and then told it is already authorized and then told to authorize?

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poetinny Author

Level 1

4 points

When I sync my iPad, I am asked to authorize my computer and then told it is already authorized and then asked to authorize again and then told it is already authorized and then told to authorize?

So that is the question.

Posted on Mar 26, 2014 3:14 PM

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Answer 1

matt00

Level 5

4,041 points

Mar 28, 2014 1:27 PM in response to poetinny

Hey poetinny,

Thanks for the question. I understand that you are experiencing issues with iTunes Authorization when syncing your iPad. The following articles provide the most relevant troubleshooting:

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

http://support.apple.com/kb/TS1389

iTunes: Missing folder or incorrect permissions may prevent authorization

http://support.apple.com/kb/TS1277

Thanks,

Matt M.

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